Chocolate Advisor

Lindt & Sprungli (U.K.) Limited; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Bonus

Pension

Life cover

Chocolate allowance

Chocolate discounts

Personal development allowance

Birthday leave

Job summary

Lindt & Sprüngli (U.K.) Limited is seeking a part-time retail associate in Glasgow to help maximise store turnover and deliver the Lindt Service proposition. You will use our tools to hit sales targets, collaborate with management on peak trading periods, and ensure flawless execution of processes and visual standards.

You will be a brand ambassador, delivering exceptional customer service and helping to maintain inventory accuracy and safety compliance.

Qualifications

• Proven experience within a retail organisation.
• Numerate with good analytical and IT skills.
• A highly motivated self-starter with a can-do attitude.

Responsibilities

• Maximise sales turnover and store profitability.
• Use provided tools to drive and exceed sales and profit targets.
• Collaborate with store management on opportunities for key trading periods.
• Deliver operational excellence with flawless execution of processes and standards.
• Maintain awareness of audit and loss prevention controls; ensure full compliance.
• Adhere to health and safety policies and maintain a safe working environment.
• Deliver premium visibility and act as a brand ambassador for Lindt.
• Develop customer relationships and provide excellent service.
• Participate in PDPs and regular performance reviews with line managers.

Skills

Retail experience

Analytical skills

IT skills

Interpersonal skills

Self-motivated

Can-do attitude

Tools

Point-of-sale systems

Job description

A little bit about Lindt We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 700 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY. We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate We have an exciting opportunity where you could be a part of our incredible team. In this role you will:

Where you’ll be based

This role is based in the Glasgow Store and is part time hours per week.

Key Responsibilities

Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets Collaborate with store management team on opportunities for key trading periods Delivering and Developing Operational Excellence Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc. Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all Escalate issues to the store management team when necessary in a timely manner

Delivering Outstanding Premium Visibility and Communication with our Customers Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice Maintain monthly visual merchandising plan to company standard Stay informed of current trends and contribute to weekly Competitor Watch of the local market place Understand and actively anticipate consumer needs and go the extra mile to delight customers

Leading for an Inspiring Place to Work Take responsibility for developing your own skills and capability and support a learning culture Collaborate with line manager in order to achieve your own agreed PDP objectives Participate in monthly 1-2-1s with your line manager to guide your own performance Work with line manager to resolve personal performance issues in a timely manner Align with line manager on action plans from personal performance reviews

What experience you’ll bring

Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer Proven track record of delivering performance at a high level within a team Numerate with good analytical and IT skills A highly motivated self-starter, with a drive for results Excellent interpersonal skills, able to build relationships internally and externally An infectious can do attitude – ready to try new things and enthuse everyone you meet Being yourself every day

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionantly Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 a year personal development allowance, birthday day off and so much more!

Looking to grow your career in a dynamic, international setting?

Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.