Chip Shop Shift Leader

Haven; Alloway; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays discounts

In-store discounts

Free access to facilities

Savings at national brands

Job summary

Haven is seeking a Shift Leader for our Cooks Fish and Chip Shop to guide the team on assigned shifts, drive smooth operations, and maintain high standards of food quality and guest service. You’ll motivate staff and ensure safety and policy compliance in a fast-paced environment.

The role offers comprehensive training, opportunities for career development with fully funded qualifications, and a supportive, inclusive team culture. Apply now to join and lead with Haven.

Qualifications

• Experience as a Team Leader or Supervisor in food service, ideally in fish and chip shop or fast-food environment, training and support provided.
• Strong leadership and communication skills.
• Detail-oriented, especially with food orders.
• Committed to high-quality, customer-focused service.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating for excellent service.
• Provide prompt, professional guest service, address complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on policies and procedures.
• Step up as shift leader when assigned.

Skills

Leadership

Communication

Detail-oriented

Customer service

Job description

Position: Cooks Fish and Chip Shop Shift LeaderType: Full-Time / Part-Time / SeasonalPay Rates: Up to £13.71 per hour depending on ageJoin our One Great Team here at Haven as a Cooks Fish and Chip Shop Shift Leader, where you'll play a key role in leading the team to ensure smooth operations, high food quality, and excellent guest service.In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key Responsibilities- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.- Provide prompt, professional guest service, addressing complaints and special requests.- Oversee food preparation, ensuring quality, taste, and compliance with standards.- Maintain adherence to food safety, hygiene, and cleanliness regulations.- Assist in training new team members on company policies and procedures.- Participate in team duties while stepping up as the shift leader when assigned.Requirements- Experience as a Team Leader or Supervisor in within food service, ideally in a fish and chip shop or fast-food environment is preferred but not essential; training and support will be provided.- Strong leadership and communication skills.- Detail-oriented, especially when handling food orders.- Committed to providing high-quality, customer-focused service.- Flexibility to work weekends, evenings, and holidays as needed.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]