Childrens Complex Cases Manger

Coventry & Warwickshire Integrated Care Board; Warwick; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Occupational Health

Childcare Vouchers

Generous Holidays

Pension Scheme

Employee Assistance

Flexible Working

Long Service Award

NHS Discounts

Maternity/Paternity Pay

Sick Pay

Study Leave

Job summary

Coventry & Warwickshire Integrated Care Board is seeking a Children's Complex Case Manager to oversee a caseload of paediatric patients with complex healthcare needs, coordinating care across teams and services to deliver high-quality, personalized support.

You will lead care planning, collaborate with families, social services, and education providers, stay updated with best practices, and contribute to continuous quality improvement and effective transitions.

Qualifications

• Undertake multi-disciplinary assessments and comprehensive reviews of children with complex healthcare needs.
• Lead and coordinate development of individual care plans tailored to each child.
• Collaborate with healthcare professionals, caregivers, and external agencies for seamless care.
• Advocate for rights and wellbeing of children in care planning.
• Provide clinical leadership and guidance to the care team.
• Stay up-to-date with paediatric care developments and practice.
• Participate in clinical supervision and professional development.
• Collaborate with social services and education providers for integrated care.
• Resolve complex cases and facilitate effective solutions.
• Champion personalization of paediatric care for families.
• Demonstrate strong organizational and time-management skills.
• Engage with families empathetically and provide support.
• Collaborate with external stakeholders to improve services.
• Monitor and evaluate care plans and outcomes.
• Support smooth transitions between healthcare settings.
• Participate in quality improvement and audits.
• Uphold high ethical standards and compliance.
• Document assessments, plans, and progress accurately.

Responsibilities

• Oversee a caseload of paediatric patients with complex healthcare needs.
• Coordinate care across multidisciplinary teams and services.
• Lead development and review of individual care plans.
• Advocate for children and families in care decisions.
• Provide clinical leadership to the care team.
• Stay informed on best practices and evidence-based care.
• Engage with families with empathy and support.
• Collaborate with social services, education, and agencies.
• Monitor care outcomes and adjust plans as needed.

Skills

Multidisciplinary assessment

Care coordination

Clinical leadership

Advocacy

Documentation

Stakeholder collaboration

Family support

Job description

About the job Childrens Complex Cases Manger

Your mission:

As a Children's Complex Case Manager, your mission is to provide dedicated and compassionate care for children with complex healthcare needs. You will be responsible for overseeing a caseload of paediatric patients, coordinating their care, and ensuring the delivery of high-quality services that meet their unique requirements. Your mission is to be a force for good in the lives of these children and their families, striving to improve health outcomes and enhance their overall well-being. With your expertise and commitment, you will play a vital role in navigating the complexities of paediatric care and ensuring that each child receives personalized and comprehensive support.

Your expertise:

• Undertake multi-disciplinary assessments and comprehensive reviews of children with complex healthcare needs, ensuring a holistic approach to care.
• Lead and coordinate the development of individual care plans, tailored to each child's specific needs and in accordance with the best available evidence-based practice.
• Collaborate with healthcare professionals, caregivers, and external agencies to provide seamless care and support for children with complex health conditions.
• Advocate for the rights and well-being of children, ensuring their needs are met, and their voices are heard in care planning.
• Provide clinical leadership and guidance to the care team, ensuring high standards of care and adherence to best practices.
• Stay up-to-date with the latest developments in paediatric care, research, and treatment options, contributing to continuous improvement in care delivery.
• Participate in clinical supervision and ongoing professional development, keeping your knowledge and skills current and relevant.
• Collaborate with social services, education providers, and other agencies to ensure a holistic and integrated approach to care.
• Play a key role in resolving complex cases, identifying appropriate resources, and facilitating effective solutions.
• Champion the personalization agenda within paediatric care, empowering children and their families to make informed decisions about their care.
• Demonstrate excellent organizational and time-management skills to efficiently manage a diverse caseload of children with complex needs.
• Engage with families in a supportive and empathetic manner, providing emotional support and counselling when necessary.
• Collaborate with external stakeholders and organizations to enhance the availability and accessibility of services for children with complex healthcare needs.
• Monitor and evaluate the effectiveness of care plans, making adjustments as needed to achieve the best possible outcomes.
• Support children's transitions between healthcare settings, ensuring continuity of care and seamless transitions.
• Participate in quality improvement initiatives and audits to ensure the delivery of safe and effective care.
• Uphold the highest ethical standards and adhere to relevant legislation and organizational policies.
• Provide accurate and timely documentation of assessments, care plans, and progress reports.
• Promote a positive and inclusive culture within the care team, fostering collaboration and professional growth.

By joining our team as a Children's Complex Case Manager, you will receive the following benefits, designed to support your well-being and professional development:

• Access to Occupational Health Services for your health and well-being needs.
• Childcare Vouchers Scheme (for existing members).
• Generous Holiday Entitlement that increases with your length of service.
• Defined Benefit Pension scheme for your financial security.
• Employee Assistance Programme offering counselling, financial advice, legal support, and health and well-being services.
• Flexible Working Arrangements to maintain a work-life balance.
• Long Service Reward Scheme to recognize your commitment and dedication.
• NHS Discounts, available both online and in-store.
• Occupational Maternity and Paternity Pay to support you during important life events.
• Occupational Sick Pay to ensure you are covered during periods of illness.
• Study Leave to support your ongoing professional development.

As a Children's Complex Case Manager, you will be making a meaningful impact on the lives of children with complex healthcare needs and their families, supporting them through their healthcare journey and striving for the best possible outcomes.