Chief Quality & Customer Assurance Director

Scottish Leather Group; Bridge of Weir; Sur place; GBP 150 000 - 230 000; Plein temps

Résumé du poste

Scottish Leather Group is seeking a Quality and Customer Assurance Director for the Bridge of Weir site. You will lead the transformation of Quality into customer confidence and business performance, shaping a Group-wide approach to quality and embedding quality into products, processes and launches from the outset.

You will be the senior quality lead when major customer issues arise, bringing clarity, pace and sound judgement, and you will influence senior operational and commercial leaders

Qualifications

• Senior quality leadership experience in a complex manufacturing environment.
• Degree-level qualification in Quality, Engineering, Manufacturing or related discipline.
• Strong track record with Quality Management Systems, audits and compliance.
• Proven ability to use data to drive decisions and risk mitigation.
• Experience influencing senior operational and commercial leaders.

Responsabilités

• Shape and deliver the Group Quality Strategy, translating it into clear priorities, measures and actions.
• Lead our approach to customer quality with urgency, transparency and robust evidence during major issues.
• Strengthen quality by design, embedding quality gates across products, processes and launches.
• Partner with Operations and Technical teams to improve process capability and right-first-time performance.
• Establish a consistent approach to problem solving, root cause analysis and corrective action.
• Lead development and effectiveness of the Quality Management System, product conformity, audit and compliance.
• Oversee laboratory and product assurance capability, ensuring confidence in testing and records.
• Strengthen supplier quality alongside Procurement and technical teams.
• Develop meaningful quality data and scorecards to identify risk early and drive action.
• Lead and develop multidisciplinary Quality and Laboratory teams and influence senior leaders.

Description du poste

Scottish Leather Group is seeking a Quality and Customer Assurance Director for the Bridge of Weir site. You will lead the transformation of Quality into customer confidence and business performance, shaping a Group-wide approach to quality and embedding quality into products, processes and launches from the outset.

You will be the senior quality lead when major customer issues arise, bringing clarity, pace and sound judgement, and you will influence senior operational and commercial leaders