Chief Performance, Improvement and Transformation Officer

Gmmh; Prestwich; On-site; GBP 90,000 - 120,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a Chief Performance, Improvement and Transformation Officer to join the Executive Team. This newly created board-level role will align performance, improvement and transformation into a single portfolio, driving pace and measurable outcomes for patients and staff.

Reporting to the Chief Executive, you will lead performance management, improvement methodologies, and programme delivery across clinical, operational and corporate

Qualifications

• Master’s degree or equivalent senior-level knowledge with ongoing leadership development.
• Qualification in improvement science, programme or project management, coaching, organisational development, analytics or change leadership.
• Substantial senior leadership experience in a large, complex organisation with governance involvement.
• Experience designing or leading organisational performance frameworks; interpreting complex intelligence; identifying risk and variation; enabling sustained improvement.
• Demonstrated leadership of complex improvement and transformation programmes with measurable outcomes; knowledge of improvement methods and change leadership.
• Experience prioritising and governing a complex portfolio, managing dependencies, milestones, risks and benefits.

Responsibilities

• Provide leadership across clinical, operational and corporate services to strengthen accountability and improve delivery.
• Lead performance management, improvement methodology adoption, and transformation delivery across the Trust.
• Create a clear line of sight from strategy to delivery and ensure improvement becomes the operating model.
• Manage board-level performance reporting and regulatory assurance as part of executive leadership.

Skills

Strategic thinking

Stakeholder engagement

Data interpretation

Presentation skills

Leadership across NHS

Education

Master’s degree or equivalent

Qualification in improvement science or change leadership

Job description

Chief Performance, Improvement and Transformation Officer

VSM

Main area Performance, Improvement and Transformation Grade VSM Contract Permanent Hours Full time - 37.5 hours per week Job ref 437-8334527

Site Prestwich Hospital Town Preswtich Closing 12/10/2026 12:00

Job overview

At Greater Manchester Mental Health NHS Foundation Trust, we are determined to deliver on our vision of great places for care and great places to work.

This is an important time for our Trust. We are focused on improving quality, strengthening performance, delivering sustainable transformation and ensuring that people who use our services receive consistently safe, effective and compassionate care.

We are seeking an exceptional leader to join our Executive Team as our new Chief Performance, Improvement and Transformation Officer. This is a newly created Board-level role with responsibility for bringing together performance, improvement and transformation into a single, integrated portfolio. The successful candidate will help create a clear line of sight from strategy to delivery, ensuring that improvement becomes the Trust’s operating model and that priorities translate into measurable outcomes for patients, carers, colleagues and our communities.

Reporting directly to the Chief Executive and serving as a member of the unitary Board, you will lead the Trust's approach to performance management, improvement methodology, transformation delivery, programme management and organisational productivity. You will provide leadership across clinical, operational and corporate services, strengthening accountability, supporting delivery and helping the organisation improve at pace.

Main duties of the job

We are looking for a values-led executive leader with significant experience of leading performance, improvement, and transformation within large, complex organisation. Ideally, you will bring experience of leading performance, or improvement, or transformation within mental health services, enabling you to quickly understand the operational, clinical and regulatory context and make an early impact.

If you are motivated by making a difference at scale and believe that improvement, performance and transformation should be inseparable, we would be delighted to hear from you.

Working for our organisation

Greater Manchester Mental Health NHS Foundation Trust provides a wide range of mental health, addiction and specialist services.

We are driven by a clear vision: to create Great Places for Care and Great Places to Work. We are committed to improving the lives of the people we serve, reducing health inequalities, fostering innovation and creating an inclusive culture where everyone can thrive.

As a key member of our executive leadership team, you will join an organisation that is passionate about improvement, collaboration and delivering outstanding care for our communities.

Detailed job description and main responsibilities

See attached job description and person specification for detailed information...........................................................................................................................

Person specification

Qualifications

• Master’s degree or equivalent senior-level knowledge and experience. Evidence of continuing professional and leadership development.
• Relevant qualification in improvement science, programme or project management, coaching, organisational development, analytics or change leadership.

Experience & Knowledge

• Substantial senior leadership experience in a large, complex and multi-professional organisation. Experience of leading across organisational boundaries and contributing to corporate governance and strategic decision-making.
• Significant experience of designing or leading organisational performance frameworks; interpreting complex intelligence; identifying risk and variation; and securing corrective action and sustained improvement.
• Demonstrable leadership of complex improvement and transformation programmes with measurable outcomes. Strong knowledge of improvement methods, change leadership, measurement and implementation
• Experience of prioritising and governing a complex portfolio, managing dependencies and resources, and assuring milestones, risks, benefits and sustainability.
• Experience of improving productivity and value while protecting or improving quality, outcomes and experience. Ability to connect operational, workforce, financial and clinical perspectives.
• Track record of building credible partnerships and influencing senior stakeholders across organisational and professional boundaries.
• Values-led, inclusive and compassionate leader with high integrity, resilience, curiosity and learning orientation. Creates accountability and psychological safety, develops others and works effectively as part of a unitary Board.
• Executive or Board-level experience within the NHS or wider public sector.
• Experience of Board-level performance reporting and regulatory assurance.
• Experience of enterprise-wide improvement operating models, Lean approaches, quality management systems or large-scale system change.
• Programme or portfolio management accreditation.
• Experience of leading recurrent efficiency or benefits realisation programmes.
• Experience of place-based, provider collaborative or integrated care system transformation.
• Coaching qualification or substantial coaching practice.

Skills & Abilities

• Ability to synthesise complex qualitative and quantitative evidence, exercise sound judgement and communicate a clear course of action. Strategic and political awareness; able to operate effectively in ambiguity and under scrutiny.
• Exceptional written, verbal, presentation, negotiation and influencing skills. Able to provide constructive challenge and explain complex issues clearly to Boards, staff, partners and communities.
• Knowledge of population health, inequalities, demand and capacity modelling, or comparative analytics.
• Experience of media, public or formal stakeholder engagement.

Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.