Chief External Communications & Reputation Lead

JetBrains; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

JetBrains is seeking a senior communications leader to own external communications globally from its London hub. You will shape the strategic narrative, protect the company's reputation, and drive a scalable PR operating model across regions.

You will lead cross-regional teams, align with executive leadership, and accelerate thought leadership while guiding crisis communications and media relationships with tier-1 outlets.

Qualifications

• 10+ years in tech PR with senior leadership experience in B2B, enterprise, or infrastructure contexts.
• Led distributed PR teams across regions with proven US results.
• Narrative-led PR with a track record of taking a defined strategic story to market, not just press releases.
• Demonstrated thought leadership and spokesperson development.
• Crisis communications experience and calm leadership under pressure.
• Experience with agency partnerships and large-scale budget management.
• Ability to communicate fluently with technical, developer-facing audiences and AI transition stories.

Responsibilities

• Own and run company-level external communications globally.
• Protect and grow the company's reputation and manage the strategic narrative.
• Close the known US visibility gap and build a scalable PR operating model.
• Develop thought leadership and a strong spokesperson bench.
• Lead crisis communications and manage agency relationships and budgets.

Skills

Tech PR leadership

US market experience

Narrative-led PR

Thought leadership

Crisis communications

Agency & budget management

Developer-facing audiences

Job description

JetBrains is seeking a senior communications leader to own external communications globally from its London hub. You will shape the strategic narrative, protect the company's reputation, and drive a scalable PR operating model across regions.

You will lead cross-regional teams, align with executive leadership, and accelerate thought leadership while guiding crisis communications and media relationships with tier-1 outlets.