Chief Executive Officer

som3 Recruitment; Greater London; Hybrid; GBP 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Operations & Delivery Director to lead their digital retail business. In this pivotal role, you will drive commercial strategy, optimize operations, and prepare the company for a strategic exit. With a focus on enhancing customer experience and leveraging ecommerce metrics, your leadership will be crucial in building a strong senior team and ensuring the business is acquisition-ready. Join a forward-thinking company poised for growth and make a significant impact in the digital marketplace.

Qualifications

• Extensive experience as a CEO in the digital marketplace sector.
• Proven track record of achieving strong exit valuations.

Responsibilities

• Develop and execute growth and exit plans aligned with the board’s vision.
• Optimize digital retail operations including ecommerce and supply chain.

Skills

Ecommerce Metrics

Digital Marketing

Customer Experience (CX)

Commercial Strategy

AI Understanding

Marketplace Economics

Job description

Direct message the job poster from som3 Recruitment

Operations & Delivery Director at som3 Recruitment

Chief Executive Officer (CEO)

UK - mainly remote plus occasional on-site meetings

Leading digital retail business with solid foundations and great opportunity for continued growth is now ready for scale and strategic exit and needs an experienced CEO to ensure a smooth transition and positive impact on the company

The Role:

This is a hands-on leadership role for someone who’s scaled digital retail businesses before and knows what it takes to get a company exit-ready. You’ll be setting the pace—driving commercial strategy, boosting performance, and preparing the business for acquisition.

Key Responsibilities:

• Develop and execute a clear growth and exit plan aligned with the board’s vision
• Optimise the digital retail operation—ecommerce, supply chain, marketing, and customer experience
• Build a strong senior leadership team and embed scalable systems and processes
• Lead commercial negotiations, investment discussions, and acquisition talks
• Represent the company with potential buyers, investors, and strategic partners
• Ensure the business is well-positioned operationally, financially, and culturally for sale

What We’re Looking For:

• Very experienced CEO in digital marketplace sector – such as travel, hospitality, retail
• Proven success in taking a digital business from entrepreneurial management to the next growth stage, achieving a strong exit valuation.
• Strong grasp of ecommerce metrics, digital marketing, CX, and online buying behaviour
• Commercially sharp
• Confident communicator and strong operator under pressure
• Clear understanding of how AI will transform the on line B2B and B2C business models
• Understanding platform economics, network effects, liquidity, and balancing supply and demand.
• Experience with both sides of the marketplace (buyers and sellers, service providers and consumers).

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other and Management

• Industries

  Retail and Hospitality

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