Chief Crisis Operations Leader - UK/Europe/Africa

TrustFlight; Bracknell; On-site; GBP 120,000 - 160,000; Full time

Job summary

Kenyon International Emergency Services is seeking a Senior Regional Director of Operations to lead the Bracknell hub, with accountability for UK, Europe and Africa. You will manage readiness, responder networks and contracted offices, ensuring high‑quality disaster response leadership across multiple jurisdictions.

You will oversee deployment posture, coordinate with clients and government agencies, and drive continuous improvement in AI-enabled quality assurance and governance standards.

Qualifications

• At least ten years in operational crisis management or emergency response.
• Five+ years in a leadership role.
• Proven experience coordinating large, international incident responses.
• Experience with quality governance and regulatory frameworks.
• Willingness to travel internationally at short notice.
• Eligibility to live and work in the UK.

Responsibilities

• Lead Bracknell hub, overseeing UK, Europe and Africa operations.
• Direct regional readiness and contracted office standards.
• Approve deployment posture and act as strategic client contact during activations.
• Manage the responder network and vetting/training.
• Collaborate on AI-enabled quality assurance and ISO conformance.
• Build relationships with government agencies and clients.

Skills

Crisis leadership

Emergency response

Incident command

International ops

Strategic planning

Stakeholder mgmt

People management

Job description

Kenyon International Emergency Services is seeking a Senior Regional Director of Operations to lead the Bracknell hub, with accountability for UK, Europe and Africa. You will manage readiness, responder networks and contracted offices, ensuring high‑quality disaster response leadership across multiple jurisdictions.

You will oversee deployment posture, coordinate with clients and government agencies, and drive continuous improvement in AI-enabled quality assurance and governance standards.