Chief Commercial Officer - CRO/CCO

Siena Partnership; Greater London; On-site; GBP 150,000 - 230,000; Full time

Job summary

Siena Partnership is seeking a Chief Revenue Officer/Chief Commercial Officer to lead its UK personal-lines insurance commercial strategy. This executive will own acquisition, pricing, distribution and profitability, reporting to the CEO.

The role combines strategic leadership with hands-on management of growth and retention across multiple channels. The successful candidate will drive trading performance, partner with Pricing, Underwriting, Marketing and Operations, and operate effectively at

Qualifications

• Significant commercial leadership experience within UK personal-lines insurance.
• Strong understanding of PCW/aggregator trading, pricing and acquisition economics.
• Experience across both new-business growth and renewals/retention.
• Commercial P&L ownership and track record of improving trading performance.
• Leadership, analytical and stakeholder management capabilities.
• Comfortable operating at C-suite and Board level.

Responsibilities

• Lead commercial strategy and P&L performance across new business and renewals.
• Drive acquisition through price comparison websites (PCWs), aggregators and direct digital channels.
• Improve pricing competitiveness, conversion, distribution and product positioning.
• Develop renewal and retention strategies to maximise customer lifetime value and portfolio profitability.
• Work closely with Pricing, Underwriting, Marketing and Operations to deliver commercial improvements.
• Lead the commercial function and provide clear reporting to the CEO, Board and investors.

Skills

P&L ownership

Pricing strategy

Channel development

Board communication

Stakeholder management

Leadership

Job description

Chief Revenue Officer / Chief Commercial Officer (CRO/CCO)

Employment Type: Permanent or Interim

The Opportunity

We are supporting a private equity-backed insurance business in the appointment of a Chief Revenue Officer / Chief Commercial Officer to lead its commercial strategy across both new business and renewals.

Reporting directly to the CEO, the successful individual will take responsibility for acquisition, retention, pricing strategy, distribution and overall commercial profitability.

This is a hands-on executive leadership role, with a clear mandate to improve trading performance, strengthen market positioning and deliver sustainable growth.

Key Responsibilities

• Lead commercial strategy and P&L performance across new business and renewals.
• Drive acquisition through price comparison websites (PCWs), aggregators and direct digital channels.
• Improve pricing competitiveness, conversion, distribution and product positioning.
• Develop renewal and retention strategies to maximise customer lifetime value and portfolio profitability.
• Work closely with Pricing, Underwriting, Marketing and Operations to deliver commercial improvements.
• Lead the commercial function and provide clear reporting to the CEO, Board and investors.

Experience Required

• Significant commercial leadership experience within UK personal-lines insurance.
• Strong understanding of PCW/aggregator trading, pricing and acquisition economics.
• Demonstrable experience across both new-business growth and renewals/retention.
• Commercial P&L ownership and a track record of improving trading performance.
• Strong leadership, analytical and stakeholder management capabilities.
• Comfortable operating at C-suite and Board level whilst remaining close to the commercial detail.

Motor, Home or Pet insurance experience would be particularly advantageous, although candidates from motor, home and wider personal-lines insurance backgrounds are encouraged to apply.

This is an opportunity to take ownership of a broad commercial agenda within an investor-backed business, working directly with the CEO to shape its next phase of growth.