Chichester City Council Outreach Worker

Arun and Chichester Citizens Advice; Chichester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Disability Confident scheme

Job summary

Arun and Chichester Citizens Advice is recruiting an Outreach Worker for Chichester City Council. The role focuses on income maximisation, benefits checks and budgeting, with involvement in housing, employment and appeals.

You will support clients through the advice process with clear written and verbal communication. Part-time, on-site in Chichester, the post is a fixed-term contract until 31 March 2027, with potential extension.

Qualifications

• Strong numeracy for budgeting and benefits calculations
• Excellent interpersonal and organisational skills
• Ability to understand written and oral information of some complexity

Responsibilities

• Provide income maximisation advice, including benefit checks, budgeting and debt management
• Assist with housing, employment, benefit appeals and accessing grants; holistic client support from information gathering to solution

Job description

Hours: 18.5 hours (to be worked 1:30pm-5pm, Wednesdays, 9-5pm Thursday and Fridays)

Location: Chichester City Council House

Contract type: Fixed term contract until 31 March 2027 (with possible extension)

Interview date: TBC

Job description: Arun & Chichester Citizens Advice have partnered with Chichester City Council to deliver an advice service to people within Chichester City.

This new post will focus on income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. The advice will be holistic and take the client all the way through the advice process, from gathering information to finding a solution.

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.

You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.

Proud member of the Disability Confident employer scheme

Chichester City Council Outreach Worker

Company: Arun and Chichester Citizens Advice

Salary: from £13,189 a year

Hours: Part-time

Location: Chichester, PO19 1LQ

Working pattern: On-site

Job type: Contract

Posting date: 16 Oct 2026

Closing date: 8 Nov 2026

Summary

Hours: 18.5 hours (to be worked 1:30pm-5pm, Wednesdays, 9-5pm Thursday and Fridays)

Location: Chichester City Council House

Contract type: Fixed term contract until 31 March 2027 (with possible extension)

Salary: £13,189.00

Closing date: 8th November 2026 at 11:59pm

Interview date: TBC

Job description: Arun & Chichester Citizens Advice have partnered with Chichester City Council to deliver an advice service to people within Chichester City.

This new post will focus on income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. The advice will be holistic and take the client all the way through the advice process, from gathering information to finding a solution.

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.

You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.