Community Adviser

Arun and Chichester Citizens Advice; Chichester; On-site; GBP 21,000 - 30,000; Part time

Job summary

Arun and Chichester Citizens Advice - Community Adviser role based in Chichester with field-based, part-time hours. You will visit community locations such as foodbanks, pantries, and warm hubs to help people access advice.

You’ll assist with income maximisation, benefit checks, budgeting and debt management, and cover housing, employment and benefit appeals while guiding clients through the full advice process.

Responsibilities

• Engage clients at community locations to advise on income maximisation, budgeting and debt management.
• Provide holistic advice on housing, employment, benefit appeals and accessing grants.
• Gather information and guide clients through the advice process to finding a solution.

Job description

Community Adviser

Company: Arun and Chichester Citizens Advice

Hours: Part-time

Location: Chichester

Working pattern: Field-based

Job type: Contract

Posting date: 16 Oct 2026

Closing date: 15 Nov 2026

Contract type: Fixed term until March 2027

Hours: Various hours

Location: Across Arun and Chichester

Salary: TBC

Job description: Arun & Chichester Citizens Advice are pleased to have received funding to support people to access advice across Arun and Chichester.

You’ll be based in community locations such as foodbanks, pantries, community fridges, warm hubs and our advice centres to engage clients in advice on income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. The advice will be holistic and take the client all the way through the advice process, from gathering information to finding a solution.

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.

You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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