CHC Clinical Assessor

Central London Community Healthcare NHS Trust; United Kingdom; Remote; GBP 46,000 - 54,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking an experienced CHC Clinical Assessor to join the Continuing Healthcare and Complex Care Team. You will undertake assessments, coordinate care packages, and ensure person-centred care for adults with complex health needs across health and social care interfaces.

You will work with multidisciplinary teams, advocate for service users and families, and help navigate the NHS Continuing Healthcare framework, safeguarding and quality monitoring

Qualifications

• Evidence of continuous professional development.
• Educated to degree level or equivalent level of experience at a senior level in a specialist area.
• Significant experience in a complex, multi-disciplinary environment.
• A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application.
• Good working knowledge of adult safeguarding and data protection issues.
• Excellent written and verbal communication.

Responsibilities

• Undertake comprehensive assessments to identify healthcare needs and determine eligibility for NHS Continuing Healthcare.
• Develop, coordinate and review person-centred care plans.
• Manage a caseload of individuals with complex health needs.
• Advocate for service users and families in care planning.
• Collaborate with multidisciplinary teams, local authorities and providers.
• Lead or contribute to case conferences, MDT meetings and care reviews.
• Identify and manage risks with safeguarding measures.
• Monitor quality and value of commissioned care packages.
• Maintain accurate case records and reports.
• Liaise with finance regarding care package costs and placements.

Education

Evidence of CPD

Degree level + senior experience

Multi-disciplinary experience

Mental Capacity Act knowledge

Adult safeguarding knowledge

Data protection & confidentiality

Excellent communication

Job description

Putting community at the heart of everything we do.

Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care.

By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being.

To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below.

Site Sudbury Primary Care Centre Town Wembley Salary £45,953 - £54,254 per annum, inclusive of HCAS Salary period Yearly Closing 23/09/2026 23:59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

Are you a compassionate and experienced Registered Nurse looking to make a real difference to people with complex health needs? We are seeking a motivated CHC Clinical Assessor to join our Continuing Healthcare (CHC) and Complex Care Team.

In this rewarding role, you will support adults with complex and long-term healthcare needs by undertaking assessments, coordinating care packages, and ensuring high-quality, person-centred care. Working across health and social care systems, you will advocate for service users and their families, helping them navigate the CHC process and access the right support at the right time.

You will work closely with multidisciplinary teams, care providers, local authorities and partner organisations to deliver safe, effective and integrated care. The role also involves safeguarding, quality monitoring, risk management and contributing to service improvement initiatives.

We welcome applications from nurses with strong clinical assessment skills, a sound understanding of the National Framework for NHS Continuing Healthcare, and a passion for improving outcomes for diverse communities across North West London.

Join us and help shape the delivery of high-quality care for some of the most vulnerable people in our population.

Please note: This vacancy is open to new applicants only. Individuals who have previously applied for this role will not be considered.

Main duties of the job

• Undertake comprehensive assessments to identify healthcare needs and determine eligibility for NHS Continuing Healthcare.
• Develop, coordinate and review person-centred care plans that promote positive outcomes and wellbeing.
• Manage a caseload of individuals with complex health needs, ensuring care remains safe, effective and responsive.
• Act as an advocate for service users and families, ensuring their views and preferences are reflected in care planning.
• Work collaboratively with multidisciplinary teams, local authorities, care providers and other stakeholders.
• Lead or contribute to case conferences, MDT meetings and care reviews.
• Identify, assess and manage risks, implementing safeguarding measures where required.
• Ensure safeguarding concerns are acted upon in line with local and national policies.
• Monitor the quality, effectiveness and value of commissioned care packages.
• Maintain accurate and timely case records, assessments and reports.
• Liaise with finance and commissioning colleagues regarding care package costs and placements.
• Contribute to quality improvement initiatives, service development and the implementation of best practice.
• Provide specialist advice and support to colleagues, service users and partners.
• Manage competing priorities effectively while working both independently and as part of a team.

Support the management of appeals and complex cases in collaboration with the Clinical Lead.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• Evidence of continuous professional development
• Educated to degree level or equivalent level of experience of working at a senior level in a specialist area.

Experience

• Significant experience gained over a number of years in a complex, multi-disciplinary environment
• An understanding of the Mental Capacity Act 2005 and its application

Knowledge

• Good working knowledge of adult safeguarding
• Awareness of Data Protection and confidentiality issues
• Effective interpersonal and negotiation skills enabling effective communication with clients, other professionals, colleagues, partner agencies, providers and carers
• High level of working knowledge of the relevant legislation and theories underpinning the provision of services to the relevant client group
• Excellent written and verbal communication including providing and receiving complex, sensitive or contentious information
• A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application in practice

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.