Chartered Valuation Surveyor

Valuation Office Agency (VOA); Bristol; On-site; GBP 47,000 - 55,000; Full time

Job summary

The Valuation Office Agency (VOA) seeks talented Chartered Surveyors to provide essential public services related to property valuation. This role involves managing a complex workload, undertaking valuations, and providing property advice to support local and national taxation. Opportunities include flexible working arrangements and professional development within a supportive environment.

Benefits

Generous leave allowance starting at 25 days.

Civil Service Pension scheme with high employer contribution.

Flexible working options.

Employee Assistance Programme.

Qualifications

• Must possess MRICS/FRICS or IRRV (hons) qualification.
• Willingness to travel for roles requiring overnight stays.
• Full UK Driving Licence is required.

Responsibilities

• Manage large caseloads and provide property related advice.
• Identify and manage risks associated with valuations.
• Oversee quality assurance process in property valuations.

Skills

Communication

Interpersonal skills

Education

MRICS/FRICS or IRRV (hons)

Job description

Location

Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff, Carmarthen, Colchester, Croydon, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle upon Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke on Trent, Swansea, Wembley, Wrexham

About the job

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. As one of the largest employers of surveyors in the country, our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

We champion the values of professionalism, integrity, respect, and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You will be able to manage a complex workload within specialist teams and work closely with colleagues across the region.

Applications are welcomed from RICS or IRRV memberswho are qualified in the Valuation, Real Estate or Rural Pathways.

We are eager to hear from a wide range of people including those of you who are:

• Experienced surveyors looking to develop your professional experience.
• Newly qualified.
• At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life.

Job description

Chartered Valuation Surveyor – Role Overview

As a Chartered Valuation Surveyor, you’ll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process, and represent the Valuation Office Agency at tribunal.

You could be posted in several areas across the agencyincluding the National Valuation Unit (NVU), the Regional Valuation Unit (RVU), Chief Valuer Group (CVG), Council Tax (CT) and District Valuer Services (DVS) which is the commercial arm of the business, operating in competition with the private sector. Please refer to the attached candidate pack for a brief overview of each business area.

Chartered Valuation Surveyor – Key responsibilities

Please note, these might vary slightly depending on which area of the Agency you are posted to.

• Providing technical valuation and property advice to clients and be able to manage your caseload effectively, delivering quality work.
• Identifying, escalating, mitigating, or managing risks and issues.
• Providing property valuation advice to support local and national taxations.
• Appearance at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
• The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.
• Marketing sector specific services and being responsible for maintaining and developing client relationships.
• Providing quotes to clients and accurately recording time spent on cases for charging purposes and delivery.
• Supporting and developing our pipeline of trainee surveyors and having oversight of their journey through their APC and coaching peers.

Person specification

You will be able to manage a complex workload within specialist teams and be prepared to work closely with colleagues across the region to deliver for our clients.

Throughout the process, you’ll maintain our high standards for quality, delivering to often demanding deadlines.You will enjoy a varied role that includes regular property inspections and travel, and your skills and experience will enable us to provide an efficient and valuable service right at the heart of the public interest.

Essential Requirement

We are looking for candidates who:

• Are experienced surveyors possessing MRICS/FRICS or are IRRV (hons) qualified in the valuation or real estate pathways.
• We’d also like to hear from you if you’re due to sit the APC in session two of 2025.
• Have excellent interpersonal and communication skills.
• For some roles you will be required to hold a full driving license.
• Are willing to travel as some overnight stays may be required.
• For some roles, candidates must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows:

https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf

If you are a Chartered Surveyor who has had time away from the profession, please do consider the Valuation Office Agency Returning Surveyors Program 2025. For further information about the programme, please see our page:Returners Programme 2025 - GOV.UK

Licences

Full UK Driving Licence is required.

Qualifications

Full MRICS, FRICS or IRRV (hons) Qualification or due to sit due to sit the APC in session two of 2025. Eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS as per the following link:https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf

Memberships

MRICS/FRICS or IRRV (hons) membership. We’d also like to hear from you if you’re due to sit the APC in session two of 2025.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

• We will also assess your technical ability where we will look for evidence of relevant expertise, experience, and understanding of surveying and valuation.

Benefits

Alongside your salary of £47,006, Valuation Office Agency contributes £13,617 towards you being a member of the Civil Service Defined Benefit Pension scheme.Find out what benefits a Civil Service Pension provides.

We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and aCivil Service Pensionwith an average employer contribution of 28.97%.

• Learning and development tailored to your role..
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
• Employee Assistance Programme offering comprehensive wellbeing support.

To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits BookletVOA_benefits_booklet.pdf (publishing.service.gov.uk)