Charity Shop Volunteer

Sue Ryder; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking charity as a volunteer in one of their bustling shops! This role offers a unique opportunity to engage with the community, assist customers, and contribute to vital fundraising efforts for palliative and bereavement services. Volunteers will enjoy a friendly atmosphere while learning new skills, making friends, and receiving discounts on donated goods. With a commitment to inclusivity, this organization actively seeks diverse volunteers to enhance their impact. If you're ready to make a difference and be part of a supportive team, this volunteer position is perfect for you!

Benefits

Volunteer discount on donated goods

Taster sessions to meet the team

Qualifications

• Enthusiastic and pro-active individuals who enjoy helping customers.
• Ability to work as part of a team and be reliable.

Responsibilities

• Assist customers and process donations in the charity shop.
• Maintain shop displays and ensure a welcoming environment.

Skills

Customer Engagement

Teamwork

Reliability

Proactivity

Job description

Charity Shop Volunteer

Be there when it matters as a Sue Ryder Volunteer.

As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.

The role:
Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:

1. Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid
2. Sorting, labelling, pricing of stock
3. Greeting and helping customers
4. Serving customers on the till (training provided)
5. Maintaining shop displays, re-stocking
6. Light cleaning/tidying duties to keep the shop inviting and well presented

More bespoke roles may include:

1. PAT testing
2. Upcycling
3. Social media and photography

About you:

1. Enjoy helping and engaging with customers
2. Be enthusiastic and pro-active
3. Have the ability to work as part of a team
4. Be reliable

Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.

We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.

Please note - we do have a minimum age requirement in our shops of 18.

About Sue Ryder:
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*

If you have any questions, please contact our team at [e-mail] or visit: www.sueryder.org