Charity Shop Manager – Lead a Community Retail Team

British Red Cross; Aberdeen City; Hybrid; GBP 24,000; Full time

Job summary

A leading charity organization is seeking an enthusiastic Shop Manager in Aberdeen. You will lead a friendly team in delivering excellent customer service and achieving financial targets. The ideal candidate has retail supervisory experience and strong management skills, alongside a passion for promoting the charity's cause in the community. This role offers flexible working arrangements and generous benefits including 36 days annual leave and a contributory pension scheme.

Benefits

Flexible working

36 days annual leave

Contributory pension scheme

Career & learning opportunities

Employee benefits platform

Wellbeing support

Cycle2Work scheme

Qualifications

• Deliver outstanding customer service and handle cash effectively.
• Proven management skills to develop and inspire a team.
• Proven IT skills with a good knowledge of PC operations.
• Ability to achieve financial targets and manage staff.

Responsibilities

• Lead a team to provide a great shopping experience.
• Design the shop layout to connect customers with the cause.
• Achieve financial targets and manage new staff and volunteers.
• Represent the British Red Cross to a high standard.

Skills

Retail experience at supervisory level

Outstanding customer service

Proven management skills

Entrepreneurial mindset

IT skills

Promoting the charity's cause

Job description

A leading charity organization is seeking an enthusiastic Shop Manager in Aberdeen. You will lead a friendly team in delivering excellent customer service and achieving financial targets. The ideal candidate has retail supervisory experience and strong management skills, alongside a passion for promoting the charity's cause in the community. This role offers flexible working arrangements and generous benefits including 36 days annual leave and a contributory pension scheme.