Charity Shop Cluster Lead - Part-Time (Weekend)

Isabel Hospice; Hatfield; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

27 days holiday (pro rata)

Pension scheme

Life assurance scheme

Employee Assistance Programme

Cycle to work scheme

Health Service Discounts

Refer a friend bonus

Job summary

Isabel Hospice in Hatfield is seeking an Assistant Cluster Shop Manager to support the Cluster Manager across two charity shops. You’ll work with volunteers to maintain high standards that reflect our values and mission, driving sales through excellent customer service and visual merchandising.

This is a 15.5-hour-per-week role with shifts arranged on a rota to meet store needs. Weekend work is required, with shifts across two days of the week.

Qualifications

• Experience in a customer-focused environment.
• Interest in or experience with sustainable fashion.
• Excellent communication and people skills.
• Strong organisational skills with a proactive work ethic.
• Ability to lead by example and maintain a positive attitude.

Responsibilities

• Assisting in driving sales and profit through excellent visual merchandising and customer service.
• Creating eye-catching displays and maintaining cleanliness throughout the shop.
• Supporting, training and motivating a team of volunteers.
• Encouraging Gift Aid sign-ups from donors.
• Support events held both in the shop (evenings) and the local community.

Skills

Customer service

Team leadership

Communication

Proactive work ethic

Education

No formal degree required

Tools

MS Office

Job description

Isabel Hospice in Hatfield is seeking an Assistant Cluster Shop Manager to support the Cluster Manager across two charity shops. You’ll work with volunteers to maintain high standards that reflect our values and mission, driving sales through excellent customer service and visual merchandising.

This is a 15.5-hour-per-week role with shifts arranged on a rota to meet store needs. Weekend work is required, with shifts across two days of the week.