Charity Sales Assistant

Traid; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A charity-focused retail shop in Greater London is seeking a motivated Sales Assistant to enhance customer experience and manage store operations. The role involves providing excellent service, handling deliveries, and maintaining shop standards. Ideal candidates should have a passion for fashion and second-hand clothing, along with strong customer service skills. Flexibility in working hours is essential.

Benefits

London Living Wage

Opportunities for Promotion

Qualifications

• Previous customer service experience required.
• Passion for second-hand clothing and fashion.
• Ability to work in a busy retail environment.

Responsibilities

• Assist with day-to-day running of the shop.
• Provide excellent customer service.
• Process weekly deliveries and keep shop floor stocked.

Skills

Customer Service

Team Collaboration

Creativity

Reliability

Job description

Contract: Part Time (3 days per week - Monday, Friday & Sunday but flexibility needed)

Traid is looking for a motivated Sales Assistant who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. In this role, you will assist with the day-to-day running of the shop, providing great customer service, driving sales, pricing products and merchandising.

Traid shops are busy stores that need vibrant people who can deal with high volumes of customers and keep our shop floors constantly stocked. Behind the scenes, Traid store teams also hang, tag and price large deliveries of clothes that come from our central warehouse.

Traid is a London living wage employer who loves to promote staff to senior positions from within.

• Provide Traid customers with excellent service and the best in-store experience.
• Ensure the smooth operational running of the shop.
• Process the weekly delivery and keep the shop floor stocked.
• Be a shop cashier and balance the till at the end of the day.
• Implement and process Gift Aid donations.
• Be responsible for the store in the Manager’s absence.
• Be a brand ambassador for Traid.
• Has a passion for second-hand clothing, with a strong interest in fashion and knowledge of brands.
• Enjoys collaborating and working as part of a team.
• Has stamina to work in an incredibly busy retail store.
• Has a good track record of reliability in previous posts, with previous customer service experience.
• A creative thinker, who uses their initiative to find the best possible solution in every situation.
• Willing to be flexible with hours and working days.

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