Charity Retail & Logistics Operator

Wales Air Ambulance; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

Wales Air Ambulance Charity is seeking a Retail and Transport Operative to support our charity shops and logistics, ensuring efficient stock collection and delivery. You will work with the Retail Team, undertake manual handling, drive duties, process donations, promote Gift Aid, and help with stock audits and fleet checks.

Fixed term for 12 months with rolling interviews; you will contribute to fundraising and the delivery of our retail strategy, while maintaining high standards of customer

Qualifications

• Valid driving licence.
• Excellent interpersonal and customer service skills.
• Excellent organisational skills and the ability to manage a variety of tasks.
• Ability to work to deadlines.
• Ability to work as part of a team, providing support to colleagues and volunteers.

Responsibilities

• Efficiently collect and deliver donated stock as required, following Wales Air Ambulance Policy and Procedures.
• Ensure all customers and donors are treated in a polite and courteous manner at all times.
• Efficiently move stock around Wales Air Ambulance sites as required and to assist colleagues by placing goods within retail premises.
• Process donations of goods brought in to retail premises in line with Wales Air Ambulance processes and procedures.
• To undertake manual handling training and use approved lifting and handling equipment when required.
• To wear company-issued Personal Protective Equipment as required, including safety footwear, high visibility clothing and protective gloves.
• Promote the Charity and the retail proposition by carrying out leaflet drops as and when required.
• Attend meetings and participate in weekly transport briefings.
• Carry out support jobs including shop support, fundraising tasks, postage, recycling and collection box retrieval.
• Handle cash transactions and operate the till system when required.
• PAT test electricals and quality control for distribution.
• Provide warehouse support when required, ensuring all policies and procedures are adhered to.
• Carry out other duties identified by the manager to achieve the overall objectives for the Charity.

Skills

Driving licence

Customer service

Organisational skills

Data entry

Teamwork

Working under pressure

Manual handling

Physical fitness

Job description

Wales Air Ambulance Charity is seeking a Retail and Transport Operative to support our charity shops and logistics, ensuring efficient stock collection and delivery. You will work with the Retail Team, undertake manual handling, drive duties, process donations, promote Gift Aid, and help with stock audits and fleet checks.

Fixed term for 12 months with rolling interviews; you will contribute to fundraising and the delivery of our retail strategy, while maintaining high standards of customer