Chapter Lead - Software Engineering

ZipRecruiter; London; On-site; GBP 75,000 - 100,000; Full time

Job summary

A leading Financial Services Technology company is seeking a Chapter Lead to spearhead growth and leadership development across its Software Engineering teams. This role focuses on talent management, strategic performance, and effective communication to drive business objectives within an expanding organization.

Benefits

28 days holiday plus bank holidays

Performance-related bonus

Qualifications

• Experience in a relevant craft (e.g., Business Analyst, Developer).
• Proven success as a Chapter Lead or Team Lead.
• Exceptional communication skills for handling difficult conversations.

Responsibilities

• Enhance people leadership practices amid company growth.
• Manage talent across different Software Engineering teams.
• Facilitate meaningful development discussions.

Skills

Leadership

Mentoring

Coaching

Communication

Strategic Performance Management

Job description

Job Description

Hays Software Engineering is seeking a Chapter Lead to join a well-established Financial Services Technology company that is entering a growth phase. We are looking for strong character candidates to elevate their business and team to the next level.

What you will be doing:

1. Growth & Leadership Development: This business is expanding across multiple regions, providing an opportunity to enhance people leadership practices and ensure consistent, high-quality management.
2. Centre of Excellence Model: Chapter Leads will be part of a centralised People function, responsible for growing, leading, and managing talent across different Software Engineering teams.
3. Engagement & Collaboration: You will interact with developers, Scrum Masters, project managers, engineering leaders, and senior levels of product, design, and operations leadership.
4. People-Focused Role: Your primary responsibility is to build capability, develop talent, and drive accountability while delivering project outcomes aligned with business objectives.

What we are looking for:

• Deep Industry Insight: Hands-on experience in a relevant craft (e.g., Business Analyst, Developer) with recognition of excellence in the field.
• Established Leadership: Proven success in nurturing individuals and teams in roles such as Chapter Lead or Team Lead.
• Supportive Guidance: Excellence in mentoring, coaching, and encouraging team growth.
• Strategic Performance Management: Skilled in setting expectations, providing constructive feedback, and addressing challenges.
• Career Growth Expertise: Ability to facilitate meaningful development discussions that lead to real progress.
• Clear & Confident Communication: Capable of handling difficult conversations professionally, empathetically, and precisely.

What you will get in return:

• 28 days holiday plus bank holidays
• Performance-related bonus
• And more.

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