Change Manager

Freshwater Recruitment; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Freshwater Recruitment is partnering with a global organisation seeking a Business Change Manager to drive the people side of change across technology and AI transformation projects. The role supports senior stakeholders and teams across multiple countries, guiding impact assessment, planning and adoption.

You will shape change and communication strategies, ensuring changes are embedded in processes and ways of working, with a strong focus on cross-functional collaboration and global scope.

Qualifications

• 3–5 years of Business Change experience, ideally in technology or digital transformation environments.
• Strong ability to manage stakeholders and develop change and communication plans.
• Experience assessing impact on people and processes within a global/complex organisation.

Responsibilities

• Own the people side of change from initial impact assessment to implementation and adoption.
• Collaborate with senior stakeholders, project teams and business leaders across countries.
• Navigate technology and AI transformation initiatives to drive embedding of new ways of working.

Skills

Business Change

Stakeholder management

Change communication

AI/digital transformation exposure

Tools

ERP

CTRM

Job description

Freshwater Recruitment is working with a global organisation that is investing heavily in transformation and looking for a Business Change Manager to join its growing Global Transformation Team.

This is a great opportunity for a Change Management professional who enjoys variety. You’ll work across a mix of technology, AI and digital transformation projects, helping teams understand, adopt and embed new ways of working across a global organisation.

You’ll be working closely with senior stakeholders, project teams and business leaders, taking ownership of the people side of change from initial impact assessment through to implementation and adoption.

What we’re looking for:

We’re looking for someone with around 3–5 years’ Business Change experience, ideally gained within technology or digital transformation environments.

You’ll need to be confident managing stakeholders, developing change and communication plans, and getting under the skin of how changes will impact people and processes.

Experience of working in a global or complex organisation would be highly beneficial, as would exposure to AI, ERP or CTRM implementations.

A Change Management qualification would also be advantageous.

Why this role?

This is a chance to join a global transformation function and work across a genuinely interesting portfolio of change. You’ll have the opportunity to build your experience across technology and AI initiatives, while working with stakeholders across different countries and business areas.

If you’re looking for a role where you can take ownership, broaden your experience and work on meaningful transformation programmes, we’d love to hear from you.

The role is based in Central London and offers hybrid working, 3 days per week in the office.