- Business Change Manager

CI&T; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading tech transformation firm in London is seeking a Senior Change Manager to drive change management strategies for a large-scale data platform transformation. The ideal candidate will have extensive experience in managing change initiatives, particularly within the Financial Sector, with strong communication and project management skills. This role emphasizes collaboration and inclusivity in a dynamic work environment.

Qualifications

• Experience managing change in large-scale data and digital transformation programmes.
• Strong ability to influence and support senior stakeholders.
• Familiarity with Agile delivery environments.

Responsibilities

• Design and own the transformation readiness framework.
• Develop change management strategies aligned to the technical roadmap.
• Lead training programs to build confidence with new platforms.

Skills

Change management

Data governance

Project management

Stakeholder engagement

Communication

Education

Change management certification (e.g. Prosci, ACMP)

Job description

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 7,400 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

We are looking for a Senior Change Manager to play a critical role in an enterprise-scale data platform transformation for a leading international client. You will lead the design and execution of change management strategies that drive successful adoption, working closely with stakeholders across business, analytics, IT, product, and operations.

Responsibilities

• Design and own the transformation readiness framework, working with programme senior leadership to ensure change strategies are defined and executed.
• Develop and implement comprehensive change management strategies aligned to the technical roadmap.
• Design and deliver targeted engagement, communications, and business readiness activities to foster new ways of working.
• Collaborate closely with teams, including IT, Product and Marketing to plan and land change interventions that fit each area.
• Lead the mapping of roles, responsibilities, governance, and data ownership, ensuring clarity and accountability at every level.
• Coordinate and deliver role-based training and upskilling programs to build confidence with new platforms, tools, and processes.
• Establish, grow, and support change champion and stewardship networks to promote peer-to-peer enablement.
• Operate multi-channel communications campaigns (newsletters, Slack/Teams, intranet hubs, face-to-face/live sessions) to ensure transparency and ongoing business engagement.
• Run business readiness assessments, facilitate feedback loops, and monitor adoption metrics, reporting progress to leadership.
• Troubleshoot adoption hurdles, manage resistance, and embed a culture committed to data quality, ownership, and continuous improvement.

Requirements

• Substantial experience managing change in large-scale data, digital, or technology transformation programmes in the Financial Sector.
• Deep knowledge of data governance, analytics, and digital transformation in enterprise contexts.
• Strong ability to influence, engage, and support cross-functional and senior stakeholders.
• Excellent communication, facilitation, and project management skills.
• Experience in Agile/iterative delivery environments.
• Change management certification (e.g. Prosci, ACMP) is highly desirable.

Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.