Change Manager

Gist Limited; Bristol; On-site; GBP 49,500 - 60,500; Full time

Benefits offered by this job

20% M&S discount on most items

25 days’ annual leave + bank holidays

Healthcare cash plan

Annual bonus scheme

Pension / life assurance

Wellbeing support

Training schemes and induction

Cycle to work

Job summary

Gist Limited, part of the M&S Group, is launching a state-of-the-art distribution centre in Avonmouth. We seek a Change Manager to drive large-scale transformation in FMCG/logistics, translating data into strategic decisions and delivering operational improvements.

You will report to the General Manager and lead safety, people engagement, and process optimisation initiatives across the site, ensuring collaborative, inclusive culture and stakeholder alignment.

Qualifications

• Extensive Change Management and Continuous Improvement experience within FMCG, logistics, or distribution.
• Track record leading large-scale transformation projects with measurable improvements.
• Experience supporting a new site opening, warehouse start-up, or major site transition.
• Strong ability to analyse and translate data into actionable insights for decisions.
• Excellent stakeholder management at all levels; collaborative leadership.

Responsibilities

• Champion the safety agenda daily and promote safe operating standards.
• Ensure effective communication across management and site colleagues.
• Lead improvement through regular cross-functional engagement sessions.
• Collaborate with warehouse optimization to deliver change effectively.
• Identify areas of improvement and drive measurable results.
• Plan and organise projects with people and safety at the heart of decisions.
• Share best practice with other sites and drive standardized processes.
• Drive accuracy and performance improvements within operations.

Skills

Change Management

Continuous Improvement

Stakeholder management

Data analysis

Leadership

Communication

Adaptability

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

We're seeking an exceptional Change Manager to play a key role in the launch of our new state-of-the-art Gist & M&S Food distribution centre in Avonmouth. The ideal candidate will bring extensive experience delivering complex change within FMCG or distribution environments, a strong ability to translate data into strategic business decisions, and a proven track record supporting major site openings, transitions, or operational transformations.

What you'll be doing

Reporting into the General Manager your main areas of responsibility will be:

Health, Safety and Wellbeing:

• Champion the safety agenda daily
• Promote safe operating and warehouse standards
• Conduct hazard walks and observations against standards
• Maintaining a safe and friendly working environment for all employees, agency and subcontractors

People:

• Ensuring effective communication throughout the management team and site colleagues
• Engaging with key stakeholders on site, across the network and in the central teams
• Leading improvement through regular, cross functional engagement sessions
• Engaging with the workforce to generate and deliver improvement initiatives

Operational Excellence:

• Collaborates with the wider warehouse function and engages with the Warehouse optimisation team to deliver compelling and business led change effectively
• Identifies areas of improvement and engages the appropriate stakeholders to achieve measurable results
• Planning and organising projects with people and safety at the heart of decision making
• Ensuring work done, is as work imagined
• Share best practice with other sites to improve overall business standard
• Implement standardised processes
• Drive the accuracy agenda through operational teams

Customer and Growth:

• Responsible for operational processes. Maintain and improve methods & performance levels to maximise efficiency of operation in line with account KPI's
• Ensure all requirements relating to safety, health, environment and quality are being fully implemented in the warehouse or escape

What we’re looking for

To be successful in your application you will be an experienced Change Manager ideally within an FMCG/Logistics environment. You will be able to demonstrate skills and experiences in:

• Significant Change Management and Continuous Improvement experience within FMCG, logistics, or distribution environments
• Proven track record of leading large-scale transformation projects and delivering measurable operational improvements
• Experience supporting a new site opening, warehouse start-up, or major site transition
• Strong ability to analyse and translate data into actionable insights that influence business decisions
• Excellent stakeholder management skills, with the ability to engage, influence, and challenge at all levels
• Strong understanding of warehouse operations within a fast-paced FMCG distribution environment
• Experience driving continuous improvement programmes and embedding best practice across people, processes, and systems
• Management-level operational experience is essential
• Passionate about creating a collaborative, inclusive culture where colleagues are empowered to contribute ideas and drive change
• Experience working with Trade Unions would be advantageous
• Flexible, adaptable, and comfortable operating in a dynamic change environment

Salary: Up to £55,000 per annum + Bonus (DOE)
Working hours: 37.5 hours per week | Monday to Friday (A level of flexibility is expected to ensure effective operational coverage)

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.