Change Management Engineer: ITIL & CAB Leader

SP POWER SYSTEMS LTD; Kirkintilloch; Hybrid; GBP 49,000 - 60,000; Full time

Benefits offered by this job

36 days annual leave

Holiday purchase

Share Incentive Plan

Payroll giving

Technology Vouchers

EV scheme

Cycle to Work

Private medical insurance

Life Assurance 4x salary

Job summary

SP Energy Networks is seeking a Telecoms Change Management Engineer to own end-to-end change processes, coordinating from submission through to post-implementation review. You will work with cross-functional teams to ensure governed changes with minimal disruption, lead CAB governance and develop dashboards in Power BI.

The role requires strong ITIL knowledge, governance experience, and the ability to engage stakeholders at all levels, with a focus on continual improvement within a hybrid

Qualifications

• Structured and analytical professional with experience operating or governing an end-to-end Change Management or ITIL Change Enablement process in a live environment.
• Strong understanding of ITIL principles, change governance, risk assessment and CAB management.
• Ability to engage with stakeholders at all levels and influence outcomes.

Responsibilities

• Own end-to-end change process from submission to post-implementation review.
• Collaborate with technical, operational, project and supplier teams to minimise service disruption.
• Lead CAB governance, prepare information to support decisions and drive actions to completion.
• Maintain forward schedule of change and identify conflicts or high-risk periods.
• Develop governance controls, reporting frameworks and KPIs for regulatory compliance.
• Produce governance reporting and KPI insights across change and CMDB datasets.
• Develop and enhance Power BI dashboards and data models across sources.

Skills

ITIL Change Enablement

Change Governance

CAB Management

Power BI

Data Modelling

Stakeholder Engagement

Tools

Power BI

Job description

SP Energy Networks is seeking a Telecoms Change Management Engineer to own end-to-end change processes, coordinating from submission through to post-implementation review. You will work with cross-functional teams to ensure governed changes with minimal disruption, lead CAB governance and develop dashboards in Power BI.

The role requires strong ITIL knowledge, governance experience, and the ability to engage stakeholders at all levels, with a focus on continual improvement within a hybrid