Change and Testing Manager

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

27 days annual leave

NHS Pension scheme

Cycle to work

Job summary

The Royal Devon University Healthcare NHS Foundation Trust is seeking a Change & Testing Manager to join the One Devon People Digital Services Team in Exeter. You will coordinate testing across our digital ecosystem, work with Product Managers, suppliers and stakeholders to ensure solutions meet business requirements and deliver an improved user experience.

You will lead testing and change activities, identify opportunities for process improvement, streamline workflows and promote

Qualifications

• Excellent organisational, analytical and communication skills.
• Experience in change management, system testing or business analysis.
• Able to manage competing priorities in a fast-paced environment.

Responsibilities

• Coordinate and manage testing activities across the digital ecosystem.
• Coordinate testing for future releases with Product Managers and suppliers.
• Support change management activities and user requirements analysis.
• Assess new and updated system functionality to ensure it meets specifications.
• Guide colleagues through governance processes to deliver high-quality digital solutions.

Job description

As the Change & Testing Manager, you will work as part of the One Devon People Digital Services Team, playing a key role in supporting the successful delivery of digital change, system enhancements and new functionality across our NHS partner organisations. You will work closely with Product Managers, technical teams, suppliers and key stakeholders to ensure our digital solutions meet business requirements, are thoroughly tested and deliver an improved user experience. Working as part of the One Devon People Digital Services Team, you will be responsible for coordinating and managing testing activities across our digital ecosystem, ensuring that changes are effectively planned, tested and implemented in line with agreed governance processes and quality standards. The role will also involve supporting change management activities, working with users to understand business requirements, identify opportunities for process improvement and ensure that new and enhanced functionality delivers tangible benefits. There will be a strong focus on streamlining processes, increasing automation and, most importantly, improving the user experience. You will provide specialist guidance and advice on testing and change processes, working collaboratively with technical and operational colleagues to troubleshoot issues, resolve challenges and support the successful implementation of digital solutions. The post holder will be responsible for assessing new and updated system functionality, ensuring solutions meet agreed specifications and supporting the continuous improvement of our digital services. This includes working with Product Managers and suppliers to coordinate testing for future releases and support the introduction of new functionality.

To be successful in this role, you will need excellent organisational, analytical and communication skills, alongside experience in change management, system testing or business analysis. You will be confident managing competing priorities in a fast-paced environment, building effective working relationships and working across organisational boundaries to achieve shared outcomes. If you're enthusiastic about digital transformation, enjoy problem-solving and are motivated by delivering high-quality solutions that make a real difference to users, we'd love to hear from you!

Are you both inspired and inspiring? Both are essential attributes for the post of Change and Testing Manager, where you will make a real difference, and provide leadership to passionate, hard-working teams. The Royal Devon University Healthcare NHS Foundation - host employer for the NHS People Digital Programme - is seeking a knowledgeable, creative, and ambitious individual for this critical management role. Devon has been selected by NHSE to deliver the Scaling People Services Vanguard for the Southwest. Devon is the only ICT nationally to be conducting both Scaling and Digital activities concurrently, to amplify benefits beyond running these independently:

• Scaling will move Devon towards a unified model, at a system level, which takes advantage of common processes, policies, governance, and operating models to deliver a consistent employee experience across the system.
• Digital will give our frontline workers a consumer-grade experience and simplified route to get support from People Services, through the integration of our people digital landscape and the introduction of automation and an intuitive people portal. It will enable us to have a single source of truth for people data, to support reporting and strategic workforce planning., As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Salary is not the only financial benefit You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme