Change And Release Manager - Salesforce

Intec Select; Ware; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications corporation is hiring a Change & Release Manager to oversee change/release processes within a Salesforce environment. This role involves cross-functional coordination for deployments and improving existing processes, offering an attractive day rate in a hybrid setting.

Qualifications

• Strong experience in Change Management, Release Management, or Test Management roles.
• Experience with CRM platforms, preferably Salesforce.
• Telecom experience is essential.

Responsibilities

• Govern end-to-end change and release processes across environments.
• Lead a test team and drive testing processes.
• Identify opportunities for process improvements.

Skills

Change Management

Release Management

Test Management

Stakeholder Coordination

Service Provider Integrations

Technical Understanding of Software Delivery

Tools

Salesforce

Netadmin

ITIL Framework

Job description

Direct message the job poster from Intec Select

Change & Release Manager (Telco) - Salesforce Project - £650 PD – Outside IR 35 – Hybrid

A leading telecommunications corporation is hiring a Change & Release Manager with experience working within the telco industry and governing the end-to-end change/release processes across retail / wholesale partners within a Salesforce / Etamin environment.

The Change & Release Manager will work cross-functionally with internal teams, PMs, external partners, and vendors to ensure well-controlled deployments and process maturity during this contract period. This is a hands-on coordination role requiring a balance of process governance, stakeholder management, and technical delivery oversight. Our client is paying £650PD, Outside IR 35 to be based in Kings Hill, Kent on a hybrid basis (very occasional travel).

Key Responsibilities:

• Own and govern the end-to-end change and release processes across Salesforce-driven Retail and Netadmin-based Wholesale environments.
• Maintain and control the Forward Schedule of Change (FSC), collaborating closely with project managers, development teams, business owners, and external vendors to ensure alignment.

Testing & Quality Assurance:

• Lead and manage a test team of 2 testers working across Wholesale and Retail domains.
• Drive consistent test planning, execution, and defect management processes.

Continuous Process Improvement:

• Identify opportunities to improve existing change, release, and testing processes.
• Lead post-release reviews to capture lessons learned and implement improvements.

Essential skills:

• Strong experience in Change Management, Release Management, or Test Management roles
• Experience with CRM platforms (Salesforce experience preferred).
• Experience with provisioning and operational systems (Netadmin or similar desirable).
• Excellent stakeholder coordination and communication skills.
• Experience preparing and issuing professional release communications.
• Previous experience working within telecoms, broadband, or ISP sectors.
• Experience with service provider integrations.
• Familiarity with ITIL framework and principles.
• Hands-on experience introducing or improving test automation processes.
• Technical understanding of software delivery and deployment processes (Agile/Waterfall).

Change & Release Manager (Telco) - £650 PD – Outside IR 35 – Hybrid

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Consulting, and Management

• Industries

  Staffing and Recruiting, Telecommunications, and Technology, Information and Media

Referrals increase your chances of interviewing at Intec Select by 2x

Get notified about new Release Manager jobs in Kings Hill, England, United Kingdom.

Army - Contract Services and Change Manager

Chatham, England, United Kingdom 2 days ago

Romford, England, United Kingdom 4 days ago

Basildon, England, United Kingdom 1 week ago

Basildon, England, United Kingdom 1 week ago

Senior Manager - Google Cloud Platform Architect /Delivery Lead

London, England, United Kingdom 6 days ago

Basildon, England, United Kingdom 1 week ago

Manager, Business Analyst, General Insurance Technology, FS

London, England, United Kingdom 5 days ago

Little London, England, United Kingdom 2 days ago

Little London, England, United Kingdom 4 weeks ago

Little London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 weeks ago

Child Protection and Safeguarding Manager

Little London, England, United Kingdom 2 weeks ago

Salfords, England, United Kingdom 1 week ago

Little London, England, United Kingdom 6 days ago

Child Protection & Safeguarding Manager-Plumstead Manor School, ROYAL BOROUGH OF GREENWICH

Associate Lecturer - BA (Hons) Fashion Photography and BA (Hons) Hair and Make-up for Fashion

Romford, England, United Kingdom 7 months ago

West Malling, England, United Kingdom 5 hours ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 6 days ago

Little London, England, United Kingdom 4 days ago

Volunteer Website Technical Manager | Action Change (Formally GVI Trust)

London, England, United Kingdom 6 days ago

Dartford, England, United Kingdom 6 days ago

East Ham, England, United Kingdom 1 day ago

South Weald, England, United Kingdom 1 day ago

Project Managers & Senior Project Managers

Leeds, England, United Kingdom 4 months ago

Basildon, England, United Kingdom 6 days ago

Royal Tunbridge Wells, England, United Kingdom 2 weeks ago

Romford, England, United Kingdom 1 day ago

East Ham, England, United Kingdom 9 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.