CFO Custody Support Worker

Prospects; Norwich; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

2 days volunteering leave per year

Enhanced pension scheme

Life Assurance at 3x salary

Learning & development opportunities

Employee diversity networks

Job summary

Shaw Trust is recruiting for a role based at HMP Norwich to manage a caseload of participants in custody, providing high-quality support and guidance to help them engage, overcome barriers and move towards education, training and sustainable employment.

You will work with partner agencies, maintain safeguarding standards and deliver services in line with contractual requirements, contributing to positive outcomes for participants and their communities.

Qualifications

• Demonstrates strong understanding of barriers faced by prisoners and prison leavers with complex needs, providing effective support and guidance.
• Excellent communication, organisational, IT and problem-solving skills to engage stakeholders and achieve targets.
• Commitment to safeguarding, Equality, Diversity and Inclusion, and high professional standards.

Responsibilities

• Manage a caseload of participants in custody, guiding them towards education, training and sustainable employment.
• Deliver high-quality services in line with contractual requirements and work with partners to reduce risks.

Skills

Communication skills

Problem-solving

Team collaboration

Education

Level 2 English & Maths

Job description

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

Manage a caseload of participants in custody providing high quality support and guidance, enabling participants to engage and break down barriers to successful resettlement, achieve agreed milestones and develop enhanced skillsets, leading them into an ultimate goal of sustainable employment.

Essential

You will have:

• Level 2 English & Maths or equivalent experience
• Demonstrates a strong understanding of the barriers faced by prisoners and prison leavers with complex needs, providing effective support, motivation, and guidance to help individuals progress towards education, training, employment, and successful reintegration, while working collaboratively with partner agencies
• Delivers high-quality services in line with contractual requirements, using excellent communication, organisational, IT, and problem-solving skills to engage stakeholders, achieve targets, manage risks, and drive positive outcomes.
• Demonstrates flexibility, resilience, and initiative in challenging environments, with a commitment to continuous improvement, safeguarding, Equality, Diversity and Inclusion, and maintaining high professional standards.

In addition to DBS and reference checks, the successful must pass HMPPS vetting as a mandatory requirement of the role.

Location

This role is based in HMP Norwich.

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [e-mail]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.