Certification Program Lead for Medical Devices and AI

Scarlet; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Scarlet is seeking a Certification Program Manager to run and improve the operations behind medical device certification in the Greater London area. You will own operational delivery across customer certification programs, coordinating auditors, assessors and account managers to ensure detailed work is delivered accurately and on time.

As Scarlet expands into new markets and jurisdictions, you will help shape processes that support growth, build expertise across certification activities, and

Qualifications

• 3+ years’ experience in operations, project delivery, or a related discipline.
• A degree or equivalent in Science, Technology, Engineering, and Mathematics, or similar analytically demanding field.
• Proven ability to solve complex problems independently.
• Strong attention to detail and accuracy when reviewing documents.

Responsibilities

• Plan and coordinate certification programs, including client considerations and audit time calculations, and improve how milestones, dependencies and follow-up activities are managed.
• Review applications and shape project plans, identifying device codes, required assessments and assessor competence requirements, while streamlining routine checks.
• Prepare certificates following approved certification decisions and coordinate surveillance and renewals, simplifying administration.
• Streamline certificate transfers by coordinating next steps with customers and outgoing certification bodies.
• Triage medical device change notifications and coordinate the appropriate specialist review, improving how changes are categorised and routed.
• Keep customers and colleagues informed of progress, outstanding actions and next steps.
• Work with product and engineering to improve procedures and automate routine workflows, so your work increasingly focuses on the most complex customers and cases.

Skills

Project management

Deadline management

Analytical reasoning

Clear communication

Education

Science/Engineering degree

Job description

Scarlet is seeking a Certification Program Manager to run and improve the operations behind medical device certification in the Greater London area. You will own operational delivery across customer certification programs, coordinating auditors, assessors and account managers to ensure detailed work is delivered accurately and on time.

As Scarlet expands into new markets and jurisdictions, you will help shape processes that support growth, build expertise across certification activities, and