Certification Executive

Kiwa; Greater London; Hybrid; GBP 28,800 - 35,200; Full time

Benefits offered by this job

Generous Annual Leave

Milestone Rewards

Company Bonus Scheme

Enhanced Pension Contributions

Life Assurance

Employee Assistance Programme (EAP)

24/7 GP Service

Cycle to Work Scheme

Eye Care Vouchers

Welcome Pack

Job summary

BASEC, part of the Kiwa UK Group, is seeking a Certification Executive to join our Certification team in a hybrid role based in Milton Keynes. You will coordinate audit and certification activities and ensure exceptional service for internal and external customers.

Key aspects include scheduling audits, handling certificates, and liaising with labs and customers to maintain timely, compliant processes while supporting accreditation activities.

Qualifications

• Experience with Management Systems Certification or Product Testing is desirable.
• Knowledge of ISO 17021 or ISO 17065 accreditation standards is desirable.

Responsibilities

• Schedule customer audit visits, including flights, visas, accommodation and transport.
• Manage customer audit records through all stages of set up, review and certification.
• Prepare and issue a variety of certificates, while maintaining accurate records.
• Manage testing sample selections and liaise with customers and laboratories for timely processes.
• Issue passed routine test reports to customers.
• Maintain certification statuses (standby, suspension, withdrawal) and handling concession requests.
• Obtain customer annual production quantities.
• Maintain effective communication with auditors to optimise scheduling, travel, and service delivery.
• Produce reports and other material as directed by the line manager.
• Support accreditation and regulatory body audits.

Job description

Job Summary

BASEC, part of the Kiwa UK Group, is looking for a Certification Executive to join our dynamic Certification team. This hybrid role, based in Milton Keynes, plays a key role in coordinating audit and certification activities, ensuring an exceptional service for both internal and external customers.

About the role

• Shedule customer audit visits, including arranging flights, visas, accommodation, and transport as appropriate.
• Manage customer audit records through all stages of set up, review and certification process.
• Prepare and issue a variety of certificates,while maintaining accurate records.
• Manage testing sample selections and liaise with customers and laboratories to ensure timely and compliant processes.
• Issue passed routine test reports to customers.
• Maintain certification statuses (standby, suspension, withdrawal) and customer concession requests.
• Obtain customer annual production quantities.
• Maintain effective communication with auditors to optimise scheduling, travel, and overall service delivery.
• Produce reports and other material as directed by the line manager.
• Support accreditation and regulatory body audits.

Do you have what it takes?

• Experience/knowledge of Management Systems Certification and/or Product Testing is desirable.
• Experience/knowledge of ISO 17021 and/or ISO 17065 accreditation standards is desirable.
• Excellent planning and organisational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and achieve set targets.
• Relevant experience of balancing the needs of customers, shareholders and colleagues.
• Proactive problem-solving, attention to detail, and strong teamwork skills.

What can you expect from us in return?

• £32,000 per annum
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 37.5 hours per week - Monday to Friday, hybrid working pattern (2 days in the office, 3 days at home)
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.