Centre Supervisor - Automotive Retail & Growth

Webrecruit; Basingstoke; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

NEST Pension Scheme enrolment after 3 

Life Assurance

Bonus Scheme - If Centre Based

Stream - instant pay access

Retail Discounts (High St, Online)

Staff Discounts

Wellbeing Support

Training opportunities

In-house IMI accredited course

Company Uniform including Safety Boots

Job summary

Webrecruit is seeking a dynamic Centre Retail Co-ordinator in the United Kingdom. The role focuses on delivering outstanding customer service in a busy automotive retail environment, maintaining high standards, and achieving sales targets.

You will manage workload, support multiple centres when required, recruit and train staff, perform vehicle service tasks, and liaise with head office to ensure compliance with health, safety and stock procedures.

Qualifications

• The candidate should have a strong focus on customer service.
• Excellent communication skills are essential.
• Experience in busy retail environments, preferably automotive.
• Familiarity with retail best practices and customer care.

Responsibilities

• Ensure customers receive the best customer service and care to minimize complaints.
• Achieve all sales targets and KPIs.
• Maintain cleanliness of the centre and equipment.
• Increase sales of products and services offered by the Company.
• Recruit and interview all employees for the Centre.
• Identify training needs for employees to progress within the Company.
• Carry out service and repair on all makes of vehicle.
• Support other Centres when asked, when necessary.
• Adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control.
• Comply with reasonable instructions from Management.
• Ensure uniform is clean and presentable at all times.
• Liaise with Head Office and other Departments.

Skills

Customer service

Communication

Retail experience

Automotive knowledge

Job description

Webrecruit is seeking a dynamic Centre Retail Co-ordinator in the United Kingdom. The role focuses on delivering outstanding customer service in a busy automotive retail environment, maintaining high standards, and achieving sales targets.

You will manage workload, support multiple centres when required, recruit and train staff, perform vehicle service tasks, and liaise with head office to ensure compliance with health, safety and stock procedures.