Centre Operations Lead

Sight Scotland Veterans; Livingston; On-site; GBP 32,000 - 46,000; Full time

Job summary

Sight Scotland Veterans in Scotland is seeking a proactive leader to manage a team with a co postholder and sit on the Leadership team for our services.

You will support colleagues, welcome veterans into the centre, and help resolve operational challenges.

Qualifications

• Genuine enjoyment of working with people and belief in inclusive services.
• Ability to collaborate with volunteers, community groups or external partners.
• Experience developing activities with participants and frontline teams.
• PVG scheme or criminal records check required for safeguarding.

Responsibilities

• Lead a team with a co-postholder and contribute to the Leadership team for Sight Scotland Veterans’ services.
• Support colleagues, welcome veterans into the centre and help resolve operational challenges.
• Collaborate with volunteers, community groups and external partners to improve services and create new opportunities.
• Develop activities with participants and frontline teams to increase participation and belonging.

Skills

People skills

Team collaboration

Stakeholder engagement

Education

SVQ3 qualification in health, social care, community work, or equivalent experience

Job description

The role will manage a team with a co postholder and be part of the Leadership team for Sight Scotland veterans’ services. No two days are the same. One moment you might be supporting a colleague, welcoming a new veteran into the centre, or helping resolve an operational challenge. The next, you will be working with colleagues from our organisation, volunteers, and team members to improve services and create new opportunities.

The current duties of the role require a criminal records check or membership of the PVG scheme through Disclosure Scotland for the protection of adults and children and clean driving licence.

We are looking for someone who genuinely enjoys working with people and believes in creating services where everyone can participate, contribute and belong.

It would be great if you have -A SVQ3 qualification in health, social care, community work, or equivalent experience.

Knowledge of visual impairment, sensory loss, or veterans’ services

Experience collaborating with volunteers, community groups, or external partners.

Experience developing activities with participants and frontline teams.

You don’t need to meet every single requirement to be a great candidate. Most people learn parts of the job once they’re in post, so if a role interests you and you believe you could grow into it, we’d love to hear from you.

We’re committed to fair, accessible recruitment. If you need any adjustments, like extra time, a different format, or other support, at any stage of the process, just let us know. Please contact People and Culture on 0131 378 2793 or via [e-mail] who can arrange for any support you need.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.