Centre Operations & Facilities Coordinator

Thefriaryguildford; Guildford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail centre in Guildford is seeking a Centre Coordinator to act as the primary liaison for tenants and customers. This role involves overseeing communication programs, managing satisfaction surveys, and ensuring compliance with established procedures. The ideal candidate will have strong organizational and communication skills, capable of supporting management and enhancing the tenant experience within the centre. This is a permanent position that offers a dynamic work environment.

Responsibilities

• Act as main point of contact for tenant and customer liaison.
• Create engaging communication programs including newsletters.
• Implement satisfaction surveys and manage improvement strategy.
• Answer phone calls and greet visitors professionally.
• Manage expenses for the Centre Manager.
• Handle IT issues for the Centre Manager's team.
• Distribute updates to policies and procedures.
• Take meeting minutes to support management team.
• Order necessary supplies as required.

Job description

A retail centre in Guildford is seeking a Centre Coordinator to act as the primary liaison for tenants and customers. This role involves overseeing communication programs, managing satisfaction surveys, and ensuring compliance with established procedures. The ideal candidate will have strong organizational and communication skills, capable of supporting management and enhancing the tenant experience within the centre. This is a permanent position that offers a dynamic work environment.