Centre Manager (Technical) - Scarborough

Halfords; Scarborough; On-site; GBP 34,200 - 41,800; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Discounts on products and services

Pension Scheme & Life Assurance

Financial planning support

Health Cash Plan

Job summary

A leading automotive service provider is seeking a Centre Manager for their Scarborough location. This role involves leading a team to enhance customer satisfaction and drive business performance in the automotive service sector. Candidates should possess excellent leadership skills and experience in managing high customer satisfaction. Full-time position with competitive pay and extensive benefits including bonus opportunities and discounts on products.

Responsibilities

• Lead the team at the Scarborough location.
• Deliver excellent customer journey and satisfaction.
• Drive business performance in motoring services.
• Manage a high sales turnover and comply with standards.

Skills

Leadership skills

Customer satisfaction management

Team coaching and development

Health and Safety compliance

Sales turnover management

Excellent communication skills

IT proficiency

Good time management

Driving licence

Job description

Centre Manager - Scarborough

Halfords is looking for a Centre Manager to lead the team at its Scarborough location. You will play a vital role in delivering an excellent customer journey and satisfaction while driving business performance in the UK’s largest automotive service, maintenance and repair business.

Base pay range

• £38,000 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply

Benefits

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in Autocentres and 25% off most Halfords products in retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of salary in advance
• GP Access, 364 days a year, 24/7
• Join the Share Save scheme with a 20% discount on shares
• Health Cash Plan – access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• Hybrid training plus ATA & MOT Tester Qualifications

Skills And Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management
• Engaging and motivational, coaching‑based approach to team development and ability to provide in‑the‑moment training
• Experience meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written
• IT proficient, with willingness to learn in‑house systems
• Good time management
• Current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re focusing on motoring services and electric mobility. Join us and contribute to our success in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to apply anyway. Halfords is committed to creating an inclusive workplace for all colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our One Halfords Family.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management & Manufacturing

Industries

• Retail