Centre Manager - Hospitality management experience required

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Centre Manager with a passion for operational excellence and client satisfaction. This role offers the chance to lead a dedicated team and ensure seamless operations while fostering strong client relationships. With a focus on quality and safety, you'll play a crucial part in enhancing the overall client experience. The company values adaptability and resilience, providing tailored training and development to support your growth. If you're ready to make a significant impact in a fast-paced environment, this opportunity is perfect for you.

Benefits

Annual Discretionary Bonus

33 Days Annual Leave

Enhanced Pension Scheme

Access to Onsite Gym

Employee Assistance Programme (EAP)

Social Events & Team Gatherings

Qualifications

• 5+ years managing teams in client-facing environments.
• Strong knowledge of compliance and process improvement.

Responsibilities

• Inspire and guide your team to perform at their best.
• Maintain and improve operational processes to meet high standards.
• Build strong relationships and deliver a best-in-class client experience.

Skills

Leadership

Client Relationship Management

Operational Excellence

Attention to Detail

Financial Oversight

Job description

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Centre Manager - Hospitality management experience required, London

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Client:

HR-CL Limited

Location:

London, United Kingdom

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

a18a1d40d37d

Job Views:

6

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

We’re on the lookout for an ambitious and personable leader to join our team as Centre Manager. This is a fantastic opportunity for someone with a passion for operational excellence, exceptional attention to detail, and a drive to deliver outstanding client experiences.

As a Centre Manager, you'll be at the heart of our operations—leading the team, supporting clients, and ensuring everything runs like clockwork.

Key Responsibilities

• Leadership & Team Development: Inspire and guide your team to perform at their best.
• Operational Excellence: Maintain and improve operational processes to meet high standards.
• Client Relationship Management: Build strong relationships and deliver a best-in-class client experience.
• Financial Oversight: Monitor budgets and contribute to the financial health of the centre.
• Facilities Management: Ensure the centre is a safe, welcoming, and efficient environment.

Who We’re Looking For

• Detail-Oriented: You notice the little things that make a big difference.
• Leads by Example: You’re hands-on, approachable, and always professional.
• Customer Centric: You put people first and thrive on creating positive experiences.
• Adaptable & Resilient: You keep calm under pressure and pivot when needed.
• Self-Driven: You’re motivated and take initiative to keep things moving.

What You Bring

• Leadership Experience: 5+ years managing teams in fast-paced, client-facing environments.
• Operational Expertise: Strong knowledge of compliance, process improvement, and efficiency.
• Client-Focused Mindset: Excellent communication and relationship-building skills.
• High Standards: Commitment to quality, safety, and consistency.

No serviced office experience? No problem. If you have transferable skills and a hunger to learn, we’ll support you every step of the way with tailored training and development.

• Annual Discretionary Bonus
• 33 Days Annual Leave (including bank holidays)
• Enhanced Pension Scheme
• Access to Onsite Gym
• Employee Assistance Programme (EAP)
• Social Events & Team Gatherings

Ongoing training and development to support your growth