Centre Manager - Erewash Contracts at West Park Leisure Centre in Long Eaton Derbyshire

Legacy Leisure; Nottingham; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Free gym membership for you and a n

Employee health cash plan

Employee discount portal - discounts

Cycle to Work scheme

Pension Scheme

Company sick pay

Career progression

Training and development

Job summary

Legacy Leisure Ltd in Derbyshire's West Park Leisure Centres is seeking a Centre Manager to oversee the effective operation, drive sales and enhance customer satisfaction while ensuring safe, welcoming facilities.

You will lead and develop staff, liaise with industry bodies, and uphold the charity’s values of driving innovation and excellence.

This is a role within a well-established not-for-profit organisation with a strong community focus.

Qualifications

• Essential: management experience in leisure operations.
• Not-for-profit sector experience preferred.
• Knowledge of health and safety practices.
• Strong ability to drive sales and meet financial targets.

Responsibilities

• Oversee daily operations of West Park Leisure Centres.
• Drive sales opportunities while controlling costs.
• Maintain high standards of customer service and satisfaction.
• Lead, develop and motivate staff to perform at their best.

Skills

Communication skills

Customer service

Sales driven

Team leadership

Staff management

Education

Leisure Management qualification

NVQ Level 5

Job description

We are looking for a Centre Manager to take overall responsibility for the effective management and operation of West Park Leisure Centres, ensuring that the business is driven forwards to maximise sales opportunities whilst reducing the net operating costs of the facilities. A specific focus of the roles will be to ensure high standards of customer service and satisfaction are delivered whilst enhancing safe and enjoyable usage of the facilities
It is essential that you possess excellent communication, customer and client liaison skills. Ideally you will have a recognised qualification in Leisure Management or educated to degree level or NVQ 5. You can demonstrate knowledge of the leisure industry and have commercial and financial acumen. Holding and National Pool Lifeguard Qualification and Pool Plant Operators Certificate would be beneficial, although training can be provided to attain these qualifications. You will manage and develop your staff to meet customer and operational requirements creating a dynamic, responsive and customer focused team through your communication and management styles. You will need to possess exceptional personable skills and form working relationships with Industry Organisations whilst adhering to our Philosophy of Driving Innovation, Nurturing People and Achieving Excellence. You will be highly organised, sales focused and results driven whilst also being an effective team leader and team player. You need to possess the ability to drive individuals to maximise their sales potential to ensure all financial goals and targets are met.
Legacy Leisure is a not for profit charitable organisation, committed to providing a diverse and meaningful range of leisure and culture related activities for the local community. Legacy Leisure as subcontractor of Parkwood Leisure who currently operate 85+ facilities throughout the UK and employ over 4,500 staff. Recognised as one of the leading leisure management companies in the UK, Parkwood Leisure is the market leader in leisure PFI/PPP projects, with managed revenues in excess of £80m per annum. Aiming to deliver high quality services to our customers, the company prides itself on its exemplary health and safety record and commitment to staff. This is an outstanding career opportunity with a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. West Park Leisure Centres is part of the Erewash Contract, located in Long Eaton within the County of Derbyshire. The contract has over 700,000+ visitors per annum and the centres are very much a hub for the community., Established to support a national legacy following the Olympics, Legacy Leisure seeks to educate, inspire and support physical activity, to enhance the lives of our patrons and enable long term positive lifestyle changes. Legacy Leisure is passionate about improving the health and well being of our patrons, and aims to offer a diverse range of physical and cultural activities that will engage and invigorate communities, be it through sport, the arts or other activities.

• Competitive salary
• Generous annual leave
• Free gym membership for you and a nominated person
• Employee health cash plan
• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
• Cycle to Work scheme
• Pension Scheme
• Company sick pay
• Career progression
• Training and development

Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.