Centre Manager

JR United Kingdom; Warrington; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading consultancy in commercial property management is seeking a Centre Manager for Manchester Fort Shopping Centre. This role is pivotal for ensuring operational excellence, enhancing community engagement, and driving initiatives that boost tenant performance. The successful candidate will lead a dynamic team and play an integral part in the local community's growth and well-being.

Qualifications

• Proven experience managing a shopping centre or similar asset.
• Strong commercial mindset and budget management experience.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Oversee day-to-day operations and compliance of the shopping centre.
• Design marketing campaigns to engage customers and support occupiers.
• Build relationships with local authorities and community organizations.

Skills

Communication

Leadership

Stakeholder Engagement

Placemaking

Marketing

Job description

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Exclusive Opportunity with Workman LLP

Location: Cheetham Hill, Manchester

We’re proud to be working exclusively with Workman LLP, the UK’s largest independent commercial property management and building consultancy firm, to recruit a forward-thinking Centre Manager for Manchester Fort Shopping Centre, a flagship retail destination in North Manchester with a loyal customer base and a vital community footprint.

Why This Role?

This is more than just an operational leadership position, it’s a chance to shape the future of a retail destination that sits at the heart of its local area. As Centre Manager, you’ll be empowered to deliver operational excellence while driving strategic initiatives that increase footfall, improve occupier performance, and build a stronger connection with the surrounding community.

At Manchester Fort, the centre is more than a collection of shops, it’s a hub for local families, workers, students, and visitors. You’ll be the driving force behind initiatives that make a difference, from community events and charity partnerships to local collaborations that boost loyalty, footfall and tenant success.

What You’ll Be Doing:

• Oversee day-to-day operations, compliance, team management, site standards and contractor performance across this high-profile retail park
• Design and deliver targeted marketing campaigns and activations that promote the centre, engage the customer base and support occupiers
• Collaborate with occupiers to develop promotional activities, campaigns and events that increase dwell time and drive sales
• Maximise opportunities across the scheme, including RMUs, mall events, brand activations and pop-up partnerships
• Build relationships with local authorities, schools, charities, and organisations to embed the centre in the local community and deliver initiatives that benefit all parties. When the centre gives back, the entire ecosystem thrives, footfall increases, brand loyalty grows, and retailers perform better
• Inspire a high-performing team and contracted workforce with a clear focus on service excellence, professionalism and continuous improvement
• Maintain robust procedures around H&S, emergency planning, audits, and statutory obligations

What We’re Looking For:

• Proven experience managing a shopping centre, retail park or large multi-let commercial asset
• Strong commercial mindset with experience in budget oversight, service charge management and income generation
• A confident leader with excellent communication and stakeholder engagement skills
• A passion for placemaking, marketing, and community engagement
• A deep understanding of operational best practice, compliance, and sustainability
• Someone who thrives in a varied, fast-paced and people-focused environment

Why Workman?

Workman LLP are trusted by leading landlords to manage and enhance some of the UK’s most iconic retail and commercial assets. They offer Centre Managers the platform, autonomy and backing to deliver real impact, supported by a highly experienced team and a people-first culture.

If you're interested in hearing more about this opportunity, please reach out to alex - [emailprotected] .