Centre Manager

Holt Automotive Recruitment; Reading; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive recruitment company is seeking a Centre Manager to oversee operations at a busy service centre. This hands-on role involves managing staff, ensuring exceptional customer service, and meeting financial targets. The ideal candidate should have strong leadership skills and a proactive approach to problem-solving, contributing to the local reputation of the brand while driving sales.

Benefits

Company pension

Cycle to work scheme

Free parking

Life insurance

On-site parking

Referral programme

Qualifications

• Proactive with a positive attitude.
• Sales-driven with a desire to meet financial targets.
• Ability to lead and assist Technicians and Senior Service Advisors.

Responsibilities

• Manage operations, including people, service operations, car count, and profit.
• Repair vehicles and maintain seamless operation in the workshop.
• Assist the team to ensure timely service delivery.

Skills

Customer Service

Sales

Leadership

Job description

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Holt Recruitment is working with a Nationwide Service Centre Group, and they are actively looking for a Centre Manager to join their workshop.

As a Centre Manager, you will be involved in repairing vehicles and managing the operation in all areas including people, service operations, car count, profit, sales, and administrative duties.

This is a hands-on role; so you will spend time in the service bays with the team, assisting when necessary to ensure a seamless and timely operation is maintained.

You will be willing to lead Technicians OR Senior Service Advisors who can demonstrate the ability to lead in the workshop and hit targets under pressure.

The ideal candidate for this Centre Manager position:

• Be proactive with a positive attitude and a desire to deliver great customer service
• Be sales-driven, aiming to meet and exceed financial targets set for the centre
• Look to assist the team in continuing to build a strong reputation for our brand within the local area

Benefits for this Centre Manager position:

• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Referral programme

Supplemental pay types:

• Performance bonus
• Quarterly bonus