Centre Manager

Micheldever Group; Exeter; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a fast-growing national automotive company as a Centre Manager, where you will lead a dynamic team to achieve outstanding sales and customer service. This permanent, full-time role offers exceptional training and development opportunities, allowing you to elevate your career with a tailored personal development plan. You'll be responsible for driving performance, ensuring compliance with company standards, and fostering a positive workplace culture. With a focus on customer satisfaction and team motivation, this position is perfect for those looking to make a significant impact in an exciting industry. Apply today to take your career to the next level!

Benefits

Excellent discounts on products and services

Annual leave of 24 days plus bank holidays

Opportunity to earn bonus

Tailored personal development plan

Qualifications

• Proven background in retail or automotive sectors.
• Strong leadership skills with a focus on sales culture.

Responsibilities

• Lead daily operations and ensure adherence to company policies.
• Maximise workflow and create a positive customer service experience.

Skills

Team Leadership

Sales Management

Customer Service

Time Management

Commercial Experience

Job description

We are a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking a talented Centre Manager to work on a full-time, permanent basis for our growing team.

As Centre Manager you are expected to encourage, lead and motivate your team to consistently deliver excellent sales and customer service, as well as taking responsibility for coordinating the workload and the delivery of company business objectives. In return, you will be given the opportunity to take your career to a whole new level through a tailored personal development plan, the opportunity to earn bonus, excellent discounts on products and services, and annual leave of 24 days plus bank holidays.

As a Centre Manager you will have:

• Commercial experience with a proven background within the retail and/or automotive sector.
• The ability to lead and manage a team of individuals.
• The ability to demonstrate success in developing and maintaining a positive sales culture.
• A strong customer focus with the ability to encourage the team to deliver a consistent and positive customer experience.
• Experience in maximising sales whilst controlling costs and compliance with centre and management standards.
• A full UK driving licence.
• Excellent time management skills with the ability to manage workloads effectively.
• A proven ability to lead and coach a team to deliver and complete tasks within an agreed time scale.
• The ability to lead from the front to promote our core values, principles and high standards throughout the business.
• The willingness to constantly develop and improve your own performance.

Your responsibilities will include:

• Leading the operation and daily running of the depot.
• Overseeing the maintenance of stock values within the centre.
• Implementing and enforcing company policies and procedures.
• Ensuring all Health and Safety requirements are adhered to.
• The maintenance of documents in adherence with company policies and procedures.
• Maximising workflow through the workshop to achieve maximum efficiencies.
• Creating and fostering a positive customer service experience.
• Assisting with training and mentoring of employees.

Our Values

At the Micheldever Group Ltd, we aim to build a learning culture by empowering our people to drive their skill, behaviour and career development whilst learning 'in the moment.'

Apply today to join the Protyre - Micheldever team.