Centre Manager

JR United Kingdom; Dingwall; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Autocentre Manager to lead a dynamic team in delivering exceptional customer service within the UK's largest automotive service network. This role offers a unique opportunity to drive business performance while ensuring customer satisfaction. With a strong focus on career progression and training, you will be part of a rapidly growing organization committed to innovation in motoring services. Join a company that values diversity and offers a range of benefits including an uncapped bonus scheme, generous discounts, and comprehensive health plans. If you're passionate about the automotive industry and ready to make an impact, apply today!

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support via Wagestream

24/7 GP Access

Share save scheme with 20% discount

Health Cash Plan

Qualifications

• Strong leadership and team management skills in the automotive industry.
• Proven track record in delivering high customer satisfaction.

Responsibilities

• Lead the team to success and ensure excellent customer journey.
• Drive business performance and manage compliance standards.

Skills

Leadership skills

Customer satisfaction management

Team development

Health and Safety compliance

Sales management

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Key Benefits:

1. Average uncapped bonus of £10,800 per year (with potential to earn more)
2. 5 days a week
3. Earn extra with our refer a friend scheme – T&C’s Apply.
4. 5.6 weeks’ annual leave
5. Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
6. Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
7. Family & Friends Discount Events
8. Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
9. Financial planning support via Wagestream - access up to 30% of your salary in advance
10. GP Access, 364 days a year, 24 hours a day
11. Join the Share save scheme with a 20% discount on shares
12. Health Cash Plan – to access wellbeing services and claim back healthcare costs
13. Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.