Assistant Manager, The Avenues Centre, Hilton, KwaZulu-Natal

Bargain Books; Inverness; On-site; ZAR 20,000 - 40,000; Full time

Job summary

An established industry player in the retail sector is seeking a dynamic Assistant Manager to lead a bookstore team. This role requires a passionate individual with extensive book knowledge and a commitment to exceptional customer service. You will be responsible for overseeing daily operations, driving sales performance, and fostering a welcoming environment for both customers and staff. If you thrive in a fast-paced retail setting and enjoy building relationships, this opportunity is perfect for you. Join a vibrant team and contribute to a strong community presence while enjoying various employee benefits.

Benefits

Book Discount

Incentivised Targets

Group Retirement Annuity

Medical Insurance

Employee Birthday Voucher and Day Off

Qualifications

• 1-3 years of experience in sales or retail management.
• Strong analytical skills and industry knowledge.

Responsibilities

• Oversee daily operations and monitor sales targets.
• Supervise and support team members while driving performance.

Skills

Customer Service

Organizational Skills

Sales Management

Analytical Skills

Education

Matric

Diploma or Degree

Tools

POS Systems

Inventory Management

Job description

VACANCY NOTICE

POSITION: Assistant Manager

REPORTING TO: Store Manager

STORE: The Avenues Centre, Hilton, KwaZulu-Natal

Are you an experienced individual with passion, energy, enthusiasm and a knack for creating a warm and welcoming environment for our people and customers?

We are looking for a bookstore assistant manager with creativity, innovation, a commitment to customer service at the highest level and extensive book knowledge. Flexibility and excellent organisational skills are also essential.

Our ideal candidate is willing to:

1. Take responsibility to run a store like their own.
2. Lead, play and support the Store Manager, Booksellers and other colleagues while having fun together.
3. Build relationships with Customers, Suppliers and Authors.
4. Drive performance so that the team can achieve the monthly sales budget and receive Incentives.

Key components for this job:

1. Overseeing day-to-day operations of the store.
2. Monitoring inventory, and security controls.
3. Monitoring daily and weekly sales, to ensure monthly sales target is achieved.
4. Monitoring the quality of customer service throughout the store.
5. Supervising, guiding and supporting team members.
6. Assisting in training and growing our people for internal promotion.
7. Maximising sales and profits, while minimising controllable expenses.
8. Maintaining a commitment to a strong community presence.
9. Overseeing bookstore events.
10. Working on the sales floor, requiring physical activity.
11. Prepared to work retail hours.

Qualifications required for this role:

1. A minimum of matric with at least 1-3 years of experience within sales or retail.
2. Minimum of 1-3 years of managing staff preferably within a sales or retail environment.
3. A diploma or degree would be advantageous.
4. Strong analytical skills, and ability to use industry and competitor knowledge to consistently identify opportunities to drive sales.
5. Experience with POS, inventory management & merchandising in a fast-paced, rewards/performance-driven organisation.

Benefits:

1. A personal (own) use Book Discount.
2. Incentivised targets.
3. Group Retirement Annuity.
4. Medical Insurance.
5. Employee Birthday Voucher and Day Off.

Applications and CVs should be addressed to Stacy Hendricks, Recruitment – [e-mail]

With “HILTON ASSISTANT MANAGER” stated in the subject heading.

Closing date: 05 May 2025.

NB:Only successful candidates will be interviewed. If you have not heard from us after the closing date, please regard your application as unsuccessful.

Preference will be given to candidates who will add to the diversity of our organisation.