Centre Administrator

Bedford College Group; Bedford; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

27 days leave

Pension

Discounts

Professional development

College courses access

Job summary

The Bedford College Group is seeking a Centre Administrator to join its Foundation Learning and Additional Learning Support department at Bedford College. You will provide efficient admin support, act as a first point of contact for enquiries, and help manage student records using ProSolution while supporting examinations administration and communications.

Applicants should have strong IT and organisational skills, with a collaborative mindset and willingness to work across locations.

Qualifications

• This role requires good general education including English and IT skills with relevant qualifications.
• Experience in busy office and customer-focused environments is desirable.
• Proficiency in Word, Excel and PowerPoint with accurate record keeping.
• Ability to proofread, produce professional documents and reports.
• Commitment to safeguarding and equality/dignity in the workplace.

Responsibilities

• Administrative & Customer Support: handle inquiries and visitors professionally.
• Business & Departmental Support: assist Heads of School and managers with documents and meetings.
• Systems & Student Records: maintain accurate student information in ProSolution.
• Examinations & Operational Administration: support registrations, progress and certificates.
• Compliance & Professional Responsibilities: uphold safeguarding, health and safety policies.

Skills

Administrative support

Customer service

MS Word

MS Excel

MS PowerPoint

Record keeping

Minute taking

Education

GCSE English (4/C or above)

Level 2 IT

Maths/Numeracy

Business Administration qualifications

Safeguarding / Equality & Diversity training

Customer service training

Tools

ProSolution

Job description

Role: Centre Administrator

Location: Bedford College, Cauldwell Street, Bedford, Mk42 9AH

Salary/Benefits: Salary is between £24,522 and £26,754 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People's Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 Hours / 52 Weeks

Contract Type: Permanent - Full

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we're unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About the role:

We are currently seeking a Centre Administrator to join our Foundation Learning and Additional Learning Support department at The Bedford College Group.

As a Centre Administrator, you play an important role in the success of our students through:

• Administrative & Customer Support - Provide a professional administrative and customer service function for the department, acting as a first point of contact for telephone enquiries and visitors.


• Business & Departmental Support - Support Heads of School, Programme Managers and wider teams by producing professional documents, arranging meetings and trips, processing purchase requisitions, proofreading and undertaking other administrative activities.


• Systems & Student Records - Use College systems, including ProSolution, to maintain accurate and up-to-date student information and support the effective administration of departmental records.


• Examinations & Operational Administration - Assist Examinations and Student Data with activities including exam registrations, learner progression, invigilation and certificate distribution, alongside managing post, stationery, forms and equipment.


• Compliance & Professional Responsibilities - Promote and adhere to the Bedford College Group's requirements relating to safeguarding, equality, diversity and inclusion, health and safety, and proactively participate in required training and development.

About you:

• Qualifications & Training - Good general education including English at GCSE grade 4/C or above (or equivalent), with relevant Level 2 IT, Maths/Numeracy and Business Administration qualifications, alongside safeguarding, equality and diversity, and customer service training.


• Administrative & IT Experience - Experience of working effectively within busy office and customer-focused environments, with strong knowledge of Microsoft Word, Excel and PowerPoint, computerised and manual systems, minute taking and accurate record keeping.


• Communication & Organisation - Strong written and verbal communication skills, with the ability to proofread accurately, produce professional documents and reports, manage competing priorities, meet deadlines and provide accurate information to customers.


• Teamwork & Professional Standards - Ability to work independently and collaboratively, demonstrate consistently high performance and uphold organisational values, including teamwork, inclusivity, student focus, continuous improvement, openness, care and educational excellence.


• Safeguarding, Flexibility & Personal Attributes - Commitment to safeguarding and maintaining appropriate professional boundaries, with a flexible and reliable approach to work, willingness to continually develop skills, awareness of health and safety requirements, and availability to support events and work across different locations when required

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 19th October 2026

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.


• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.


• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.


• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.


• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.


• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year. Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.