Central Services Advisor

Complii; Bicester; On-site; GBP 18,000 - 27,000; Part time

Benefits offered by this job

Performance bonus

Birthday off

Pension

Flexible hours

Job summary

Complii in Bicester is seeking a Part Time Central Services Advisor to join our growing team. You will focus on cold calls, pipeline building, site surveys, and CRM management to support the Business Development Managers.

The role offers an hourly rate of £15.00, a 9am–3pm schedule (8–30 hours per week as needed), 25 days holiday pro rata, a pension, and a birthday off. It requires resilience, excellent communication and a proactive, detail‑oriented mindset.

Qualifications

• Excellent communication and rapport-building abilities.
• Target-driven with a resilient mindset.
• Experience with CRM/database systems is beneficial.
• Ability to work independently and as part of a team.

Responsibilities

• Cold call companies to build a pipeline of warm leads and meet weekly targets.
• Arrange site surveys and meetings for Business Development Managers and introduce the company to clients.
• Maintain CRM records and complete sales support administration tasks.
• Manage website leads and ensure timely follow-up with prospective clients.

Skills

Communication

Independent worker

Team player

Target‑driven

Attention to detail

Tools

CRM software

Job description

At Complii we’re hiring a Part Time Central Services Advisor to join our expanding team based at our office in Bicester.

If you’re a driven and motivated individual looking to develop your career within sales and business development this may be the perfect opportunity for you. Experience in business development sales and/or customer service is ideal but not essential, if you believe you have the skills and confidence to succeed, we want to hear from you.

You will be responsible for cold calling companies and contacting businesses from our existing CRM database to build a strong pipeline of warm leads. A key part of your role will be arranging site surveys and meetings for our Business Development Managers, introducing the company by emailing information to prospective client contacts, and managing incoming website leads. You will work towards agreed weekly call and appointment targets while maintaining accurate and up-to-date records within our CRM system. In addition, you will support the wider sales team with administrative tasks to ensure smooth day‑to‑day operations. This is a role that requires resilience, excellent communication skills, attention to detail, and the ability to thrive in a target‑driven environment.

Responsibilities

• Cold call companies and call companies from an existing CRM database to build a pipeline of warm leads, while working towards agreed weekly call and appointment targets
• Arrange site surveys/meetings for our Business Development Managers and introduce the company by emailing information to client contacts
• Maintain accurate records within our CRM database and complete sales support administration tasks
• Manage website leads and ensure timely follow‑up with prospective clients

Qualifications & Skills

• Great communication skills with the ability to quickly build rapport and confidence in handling and overcoming objections
• A positive, self‑motivated and target‑driven approach
• Previous B2B experience (ideal but not essential) with excellent attention to detail
• Ability to work independently and as part of a team, and experience using a computer database

Benefits

• Hourly rate of £15.00 per hour plus a performance bonus, with on‑target earnings of around £28,500
• Working schedule 9am‑3pm Monday to Friday, with flexibility for 8–30 hours per week as needed
• 25 days holiday per annum (pro rata), plus Bank Holidays, a company pension and your birthday off

Complii is a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.