Central Services Advisor

Complii; Bicester; On-site; GBP 24,000 - 32,000; Part time

Benefits offered by this job

Company pension

Birthday off

25 days holiday (pro rata)

Job summary

Complii is seeking a Part Time Central Services Advisor to join the team in Bicester. You will drive cold calling, manage CRM leads, arrange site surveys for Business Development Managers, and handle inquiries with accuracy and professionalism.

The role is office-based in Bicester with an hourly rate of £15.00 and a performance bonus, and offers 25 days holiday pro rata, a company pension, and a birthday day off. 9am-3pm is preferred, with flexibility to 8–30 hours per week.

Qualifications

• Experience in business development sales and/or customer service is ideal but not essential.
• Excellent communication skills and resilience in a target-driven environment.
• Ability to work independently and as part of a small team with attention to detail.

Responsibilities

• Make cold calls to build a pipeline of warm leads and set appointments.
• Arrange site surveys and meetings for Business Development Managers; email information to prospects.
• Maintain accurate CRM records and support sales administration tasks.
• Handle website leads and follow up with prospective clients promptly.

Skills

Cold calling

CRM management

Communication skills

Target-driven

Administrative tasks

B2B sales experience

Tools

CRM database

Job description

At Complii we’re hiring a Part Time Central Services Advisor to join our expanding team based at our office in Bicester.

If you’re a driven and motivated individual looking to develop their career within sales and business development this may be the perfect opportunity for you. Experience in business development sales and/or customer service is ideal but not essential, if you believe you have the skills and confidence to succeed, we want to hear from you.

You will be responsible for cold calling companies and contacting businesses from our existing CRM database to build a strong pipeline of warm leads. A key part of your role will be arranging site surveys and meetings for our Business Development Managers, introducing the company by emailing information to prospective client contacts, and managing incoming website leads.

You will work towards agreed weekly call and appointment targets while maintaining accurate and up-to-date records within our CRM system. In addition, you will support the wider sales team with administrative tasks to ensure smooth day-to-day operations. This is a role that requires resilience, excellent communication skills, attention to detail, and the ability to thrive in a target-driven environment.

What you receive for joining us:

We’re offering an hourly rate of £15.00 per hour plus a performance bonus, with on-target earnings of around £28,500. Ideally, you’ll work 9am-3pm Monday to Friday but we’re more than happy to consider those able to work anything from 8 hours per week up to a maximum of 30 hours per week. Just let us know what works best for you. We also offer 25 days holiday per annum (pro rata), plus Bank Holidays, a company pension and your birthday off.

Here’s a look at some of the things you’ll be doing:

• Cold call companies and call companies from an existing CRM database to build a pipeline of warm leads, while working towards agreed weekly call and appointment targets
• Arrange site surveys/meetings for our Business Development Managers and introduce the company by emailing information to client contacts
• Maintain accurate records within our CRM database and complete sales support administration tasks
• Manage website leads and ensure timely follow-up with prospective clients

Can you show experience in some of these areas:

• Great communication skills with the ability to quickly build rapport and confidence in handling and overcoming objections
• A positive, self-motivated and target-driven approach
• Previous B2B experience (ideal but not essential) with excellent attention to detail
• Ability to work independently and as part of a team, and experience using a computer database

Complii is a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.

Complii is a UK-based provider of integrated safety and regulatory compliance services, specialising in electrical, fire, and water safety.