Central England Law Centre - Welfare Benefits Caseworker

Law Centres; Coventry; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Central England Law Centre in Coventry is seeking a Welfare Benefits Caseworker to provide specialist welfare benefits advice, casework and representation to clients referred through CELC projects and trusted community partners. You will help clients understand entitlements, challenge incorrect decisions and resolve issues early to reduce financial hardship, working within CELC’s multidisciplinary team.

This role offers steady in-person work at the Coventry office and opportunities to contribute

Qualifications

• Specialist welfare benefits advice and casework experience.
• Ability to represent clients in welfare rights hearings.
• Commitment to social justice and working with diverse communities.

Responsibilities

• Provide specialist welfare benefits advice, casework and representation to clients referred through CELC projects and partners.
• Help clients understand entitlements and challenge incorrect decisions.
• Work within CELC’s multidisciplinary team to address welfare and related social needs.
• Contribute to policy and practice learning from casework to improve services.

Skills

Welfare benefits

Casework

Client representation

Job description

Find your next opportunity at Law Centres Network or with one of our member Law Centres.

Central England Law Centre - Welfare Benefits Caseworker

Department / Team: Welfare Benefits

Work Location: Coventry Office

Hours: Full-time (37 hours/week) or Part-time (minimum 30 hours considered)

Contract: Permanent

About the Role

To provide high-quality specialist welfare benefits advice, casework and representation to people referred to the Law Centre through CELC’s projects and trusted community and voluntary sector partners.

The role will help clients understand and secure their entitlements, challenge incorrect decisions and resolve problems as early as possible, reducing the risk that financial hardship leads to wider difficulties in their lives. Working as part of CELC’s wider multidisciplinary team, the postholder will contribute to projects designed to reach people who may otherwise struggle to access advice and ensure that welfare benefits issues are addressed alongside other legal and social welfare needs.

Learning and evidence from casework will be used to support CELC’s work to improve policy, practice and systems, helping to prevent problems, strengthen access to rights and achieve lasting change for individuals and communities.

Central England Law Centre warmly welcomes applications from diverse and lived-experience backgrounds.