CECS Admin Coordinator – Community Equipment

The Recruitment Co; Lisburn; Sur place; GBP 15 000 - 21 000; Plein temps

Résumé du poste

The Recruitment Co in Lisburn is seeking a CECS Administrator to support the Regional Community Equipment and Continence Service. You will handle enquiries, process orders, and coordinate deliveries and collections of community equipment and continence products, serving clients across HSCNI with a high level of customer service.

This temporary, ongoing role offers Monday–Friday, 9am–5pm, at £12.75 per hour, providing essential administrative support to healthcare professionals, drivers, and the

Qualifications

• Experience minimum of 12 months in customer service, purchasing, procurement or logistics.
• Experience using patient administration systems and/or order processing systems.
• At least one year’s experience using Microsoft Office, including Word, Excel and Outlook (or similar).

Responsabilités

• Act as first point of contact for clients via telephone, counter service and ring-back system.
• Input and maintain accurate requisitions and records across electronic systems.
• Schedule and coordinate equipment and continence product deliveries and collections.
• Liaise with Occupational Therapists, District Nursing teams and other professionals.
• Prepare collection paperwork and arrange returns of equipment for credit.
• Investigate and resolve customer queries and service issues.
• Maintain waiting lists and support stock control activities.
• Provide general administrative support to supervisors and management.

Connaissances

Strong communication

Interpersonal skills

Customer service

Teamwork

Formation

GCSE English & Maths

Equivalent literacy/numeracy quals

Outils

Microsoft Office

Description du poste

The Recruitment Co in Lisburn is seeking a CECS Administrator to support the Regional Community Equipment and Continence Service. You will handle enquiries, process orders, and coordinate deliveries and collections of community equipment and continence products, serving clients across HSCNI with a high level of customer service.

This temporary, ongoing role offers Monday–Friday, 9am–5pm, at £12.75 per hour, providing essential administrative support to healthcare professionals, drivers, and the