CCTV Team Leader – Flexible Shifts & Training

Marston Holdings Limited; United Kingdom; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible shifts

Training and development

Holiday entitlement

Staff benefits

Pension scheme

Job summary

Marston Holdings Limited NSL division seeks a CCTV Team Leader in Hackney to supervise CCTV Operators, ensuring high-quality surveillance and evidence handling. Lead performance, training and incident response, while maintaining data protection and legal compliance.

The role requires UK residency, a full UK manual driving licence and an SIA CCTV Public Space Surveillance Licence, with day and night rotating shifts on a 4-on/4-off pattern.

Qualifications

• UK residency of last 3 years (as per vetting).
• Full UK manual driving licence.
• SIA CCTV Public Space Surveillance Licence.

Responsibilities

• Supervise and support a team of CCTV Operators, monitoring attendance and performance.
• Provide coaching to ensure a professional CCTV service.
• Oversee operation of CCTV cameras and surveillance equipment, identify and report incidents.
• Direct Police Officers to live incidents via two‑way radio when required.
• Ensure CCTV footage is captured, stored, reviewed and retained securely.
• Maintain compliance with Data Protection Act and CCTV Codes of Practice.
• Prepare written reports and witness statements; attend court if required.
• Build relationships with council staff, police and stakeholders.

Skills

Team leadership

Coaching and development

Communication skills

IT literacy

Record keeping and reporting

CCTV operations knowledge

Two-way radio operation

Job description

Marston Holdings Limited NSL division seeks a CCTV Team Leader in Hackney to supervise CCTV Operators, ensuring high-quality surveillance and evidence handling. Lead performance, training and incident response, while maintaining data protection and legal compliance.

The role requires UK residency, a full UK manual driving licence and an SIA CCTV Public Space Surveillance Licence, with day and night rotating shifts on a 4-on/4-off pattern.