CCTV Operative

Abm Careers; West Bromwich; On-site; GBP 19,000 - 24,000; Full time

Job summary

Abm Careers is seeking a Security Officer for a rotating shift pattern in the West Bromwich area (B70 postcode). The role covers access control, CCTV monitoring, site patrols, incident reporting and emergency response, ensuring safety for employees, visitors and assets.

Required are a valid SIA Door Supervisor Licence and prior security experience; CCTV monitoring experience and strong communication are essential. The position involves flexible days, nights, weekends, and holidays within a rota.

Qualifications

• Valid SIA Door Supervisor Licence is required.
• Previous experience in a security role is required.
• Experience monitoring CCTV systems is required.
• Good communication and customer service skills are essential.
• Ability to remain calm under pressure and pay attention to detail.
• Basic IT and report-writing skills.
• Flexible approach to working days, nights, weekends and public holidays.

Responsibilities

• Maintain a visible security presence across the site.
• Conduct regular internal and external patrols and monitor access points.
• Verify visitor, contractor, and staff identifications and credentials.
• Respond to security incidents, alarms and emergencies promptly.
• Complete daily occurrence books, incident reports and shift handover notes.

Skills

Communication skills

Customer service

Observation skills

Attention to detail

IT literacy

Report writing

Teamwork

Education

SIA Door Supervisor Licence

CCTV Public Space Surveillance Licence (Desirable)

Tools

CCTV monitoring

Job description

Location: B70 7PP

Contractual Hours Weekly: Rota includes 3 days - 3 nights - 3 off rotation

Pay rate: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!

To provide a professional and effective security presence, ensuring the safety and security of employees, visitors, contractors, property, and assets. The successful candidate will carry out security duties including access control, CCTV monitoring, site patrols, incident reporting, and response to emergencies.

Key Responsibilities

Security Duties

• Maintain a visible security presence throughout the site.
• Conduct regular internal and external patrols.
• Monitor and control access and egress points.
• Verify identification and credentials of visitors, contractors, and staff.
• Preventunauthorizedaccess, theft, damage, or criminal activity.
• Respond promptly to security incidents, alarms, and emergencies.

CCTV Monitoring

• Monitor CCTV systemsin accordance withcompany procedures and data protection regulations.
• Identifyand report suspicious activity or security breaches.
• Maintainaccuraterecords of CCTV incidents and observations.
• Assistmanagement and law enforcement with CCTV footage reviews whenrequired.
• Ensure all CCTV equipment is operational and report faultsimmediately.

Safety & Compliance

• Conduct routine health and safety inspections.
• Report hazards, maintenance issues, and security concerns.
• Assistwith emergency evacuations and fire alarm activations.
• Follow all site-specific security procedures and company policies.

Administration & Reporting

• Complete daily occurrence books, incident reports, and shift handover notes.
• Record visitor, contractor, and vehicle movements accurately.
• Maintain clear communication with site management and fellow security personnel.
• Produce detailed written reports following incidents.

Requirements

• Valid SIA Door SupervisorLicence.
• Previousexperience in a security role.
• Experience monitoring CCTV systems.
• Good communicationand customer service skills.
• Ability to remain calm under pressure.
• Strong observation and attention to detail.
• Ability to work independently and as part of a team.
• Basic IT andreport-writingskills.
• Flexible approach to working days, nights, weekends, and public holidays.

Desirable Requirements

• CCTV Public Space Surveillance (PSS)Licence.
• First Aid qualification.
• Experience within retail enviroment
• Knowledge of health and safety procedures.