CCTV & Environmental Technical Support Officer

Epping Forest District Council; Greater London; Hybrid; GBP 40,000 - 41,000; Full time

Benefits offered by this job

Hybrid working

28 days annual leave + bank holidays

Perkbox discounts & wellbeing perks

Job summary

Epping Forest District Council is seeking a motivated CCTV & Environmental Technical Support Officer to join the Community Resilience team. You will ensure CCTV systems run efficiently, perform checks, process evidence, and provide first-line technical support.

You will support Environmental Enforcement Officers by managing correspondence, handling Fixed Penalty Notices, tracking payments, and visiting sites to record incidents such as fly-tipping, contributing to environmental crime

Qualifications

• Strong technical knowledge of CCTV systems and surveillance requirements.
• Familiar with evidence handling, data protection, and case investigations.
• Ability to manage competing priorities and support enforcement activities.

Responsibilities

• Ensure CCTV systems run efficiently and perform operational checks.
• Gather and process evidence and provide first-line technical support.
• Coordinate maintenance and repairs of CCTV equipment.
• Support Environmental Enforcement Officers with admin tasks and FPNs.
• Visit sites to identify or record incidents such as fly-tipping.

Skills

CCTV systems

Surveillance legislation

Evidence handling

Data protection

Investigations

Job description

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Job profile for CCTV & Environmental Technical Support Officer

CCTV & Environmental Technical Support Officer

Epping 17/11/2026 CCTV & Environmental Technical Support Officer

Job details

Salary £39,585 - £40,729

Contractual hours 36

Basis Full time

Region Epping

Package LGPS pension scheme

28 days annual leave + bank holidays

Perkbox discounts & wellbeing perks

Hybrid working

Ongoing professional development

Flexible pay via Stream

Reimbursement of professional membership

Date posted 10/11/2026

Job reference EREQ000577

CCTV & Environmental Technical Support Officer - Job Pack.pdf

Job description

About the Role

We’re looking for a motivated and technically minded individual to join our Community Resilience team and deliver effective CCTV and environmental enforcement support functions.

Key Responsibilities

You’ll ensure the Council’s CCTV systems run efficiently, carrying out operational checks, gathering and processing evidence, providing first-line technical support, and coordinating maintenance and repairs.

You’ll also support Environmental Enforcement Officers (EEOs) by managing correspondence and Fixed Penalty Notices (FPNs), tracking payments, compiling performance data, and visiting sites to identify or record incidents such as fly-tipping.

Working closely with Environmental Enforcement team, you will be responsible for monitoring and maintaining CCTV equipment, supporting investigations, processing evidence, and providing technical and administrative support.

You will also assist with enforcement case management, Fixed Penalty Notices, performance reporting, and site visits relating to issues such as fly-tipping and environmental crime.

• Deliver a reliable CCTV service and provide technical support.
• Coordinate site surveys, maintenance, and equipment repairs.
• Support EEOs with administrative and data tasks.
• Undertake site visits to collect evidence and report environmental issues.
• Work with the Team Manager to improve service delivery and uphold high standards.

About You

You will have strong technical knowledge of CCTV systems and a good understanding of surveillance legislation, evidence handling, and data protection. You will be confident resolving technical issues, supporting investigations, and managing competing priorities.

We're looking for someone who is proactive, organised, and detail-oriented, with excellent communication skills and a commitment to delivering high-quality, resident-focused services. You will be able to work effectively both independently and as part of a team, building positive relationships with colleagues, partner agencies, and stakeholders while maintaining high professional standards.

Please note this role requires a NVVP3 check to be undertaken.

The Council operates to the standards of the Disclosure and
Barring Service (DBS) and applicants are advised that this post is subject to a Basic Disclosure Check.

Working Arrangements

This is a predominantly office-based role, with regular visits across the district to support operational activity and gather evidence. The role offers the opportunity to make a direct impact on community safety, environmental quality, and service delivery.

Why Join Us?

Epping Forest District Council is aplace of opportunityand it’s a great time to join us – we’re changing how we deliver our services ensuring we are a place that people are proud of and which delivers its priorities to high standards.

Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Civic Offices, 323 High Street,Epping, CM16 4BZ