CCTV Operations Officer - Hybrid, Evidence & Safety

Epping Forest District Council; Greater London; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

LGPS pension

28 days leave

Hybrid working

Professional development

Flexible pay via Stream

Membership reimbursement

Job summary

Epping Forest District Council is seeking a dedicated CCTV Operations Officer based in the district to oversee a professional and legally compliant CCTV service. You will manage operations, support investigations, and liaise with police and partners to protect communities.

The role is predominantly office-based with district-wide site visits. You will ensure evidential standards, handle data securely, and contribute to service improvements while maintaining high professional standards.

Qualifications

• Strong knowledge of CCTV systems and surveillance legislation.
• Understanding of evidence handling and data protection.
• Able to resolve technical and operational issues and manage priorities.
• Proactive, organised and detail-oriented with good communication skills.

Responsibilities

• Deliver and maintain a compliant and effective CCTV service.
• Manage CCTV systems, repairs, maintenance, and upgrades.
• Gather and manage CCTV evidence to support investigations and enforcement.
• Conduct site surveys and recommend CCTV deployments.
• Provide specialist CCTV advice to officers and partner agencies.
• Prepare evidence, reports, and court documentation.
• Support service improvements and project delivery.
• Work with Police and partners to tackle crime and anti-social behaviour.

Skills

CCTV knowledge

Surveillance legislation

Evidence handling

Data protection

Technical issue resolution

Tools

CCTV software

Job description

Epping Forest District Council is seeking a dedicated CCTV Operations Officer based in the district to oversee a professional and legally compliant CCTV service. You will manage operations, support investigations, and liaise with police and partners to protect communities.

The role is predominantly office-based with district-wide site visits. You will ensure evidential standards, handle data securely, and contribute to service improvements while maintaining high professional standards.