CCR Administrator — NHS IT & Data Quality Specialist

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking an organised CCR Administrator (Band 3) to support the day-to-day operation of the Collaborative Care Record service. You will ensure secure, timely access to patient information and provide second-line support to system users.

The role involves processing access requests, conducting audits, maintaining data accuracy, and supporting ICT projects across the Trust and partner organisations.

Qualifications

• Educated to NVQ level 3 or equivalent.
• Competence in use of Microsoft Office Applications.

Responsibilities

• Provide second-line support for CCR system users and process access requests.
• Carry out audits, investigate issues and maintain data quality.
• Process system access requests and maintain user records.
• Manage and prioritise support tickets using the Trust's Service Desk.
• Produce reports and assist with system testing, upgrades and projects.
• Liaise with NHS colleagues, suppliers and partner organisations to resolve issues.

Skills

Organisational skills

Attention to detail

Communication skills

Microsoft Office

Independent working

Confidentiality & informationGovern an

Education

NVQ level 3 or equivalent

Tools

Microsoft Office Applications

NHS Mental Health Patient Administration System

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking an organised CCR Administrator (Band 3) to support the day-to-day operation of the Collaborative Care Record service. You will ensure secure, timely access to patient information and provide second-line support to system users.

The role involves processing access requests, conducting audits, maintaining data accuracy, and supporting ICT projects across the Trust and partner organisations.