Catering Supervisor - RHS Garden Wisley

Chartwells Independent; Wisley; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Free meals

Onsite free car parking

Contributory pension scheme

Grow your career with our Career PathW

MyLearning programmes

Job summary

Restaurant Associates seeks a Catering Supervisor at RHS Garden Wisley to lead the front-of-house team across multiple outlets. The role is part-time with a guaranteed minimum of 32 hours per week, across a seven-day operation in a busy visitor site.

You will supervise staff, train new members, assist the Operations Managers with weekly bookwork, and step in during absences, ensuring excellent service and strict compliance with food safety and hygiene standards.

Qualifications

• Experience in catering or hospitality with a passion for excellent service.
• Ability to lead and motivate a team, creating a welcoming environment for visitors.
• Confident in taking initiative and making operational decisions.
• Strong communication and leadership skills.
• Positive, proactive attitude with a focus on success.
• Be reliable with excellent timekeeping.
• Maintain a strong commitment to health, safety, and hygiene standards.
• Have barista training and a passion for preparing high-quality coffee and beverages.

Responsibilities

• Lead the front-of-house team and supervise daily operations across outlets.
• Train new members and assist Operations Managers with weekly bookwork.
• Step in to take full responsibility for the unit during absences.
• Deliver excellent customer service and ensure smooth daily operations.
• Maintain food handling, hygiene and health and safety standards.

Skills

Catering/Hospitality

Team Leadership

Communication Skills

Barista Training

Health & Safety

Timekeeping

Job description

Job Title: Catering Supervisor

Location: RHS Garden Wisley, GU23 6QB

Salary: £13.66 per hour

Contract: 32-hour weekly guaranteed minimum. Working across venues that have a 7 day a week operation.

We are on the lookout for an experienced Catering Supervisor to join our fantastic, busy team at RHS Garden Wisley on a part-time basis. As a Supervisor, you will be part of a hard-working, friendly team who all have the same goal – to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.

A successful Catering Supervisor will lead the front-of-house team, creating a welcoming experience for every visitor. You’ll supervise and support the team, train new members, and assist the Operations Managers with weekly bookwork. You’ll also step in to take full responsibility for the unit during absences. Alongside delivering excellent customer service, you’ll ensure smooth daily operations and maintain full compliance with food handling, hygiene, and health and safety standards.

In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.

Shifts:

Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work weekdays and weekends. Hours will vary depending on the needs of the business, with a guaranteed minimum of 32 hours per week.

Who you are:

Our ideal Supervisor will:

• Have experience in catering or hospitality with a passion for excellent service
• Be able to lead and motivate a team, creating a welcoming environment for visitors
• Be confident in taking initiative and making operational decisions
• Have strong communication and leadership skills
• Bring a positive, proactive attitude with a focus on success
• Be able to stay calm and efficient in a fast-paced environment
• Demonstrate reliability with excellent timekeeping
• Maintain a strong commitment to health, safety, and hygiene standards
• Have barista training and a passion for preparing high-quality coffee and beverages

What we can offer you:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Onsite free car parking
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Interview Process:

We are actively reviewing applications, and will be in touch with an invitation to interview if you are successful.

About Us

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/2508/43818001/52821318/R/BU #RA Venues